Help Consumers Resolve Immigration Data Matching Issues

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agents and brokers - selling in the healthcare dot gov marketplace

Help Consumers Resolve Immigration Data Matching Issues

We’re reaching out to all agents and brokers about immigration data matching issues (DMIs) because the Marketplace has noticed a significant increase in open immigration DMIs. If you have clients with an unresolved immigration DMI, they will lose their health coverage if it isn’t resolved before the deadline.  

 

What can you do to help?

  1. Make sure your client’s I-94/USCIS number or I-551 number is on their application if they’re attesting to an immigration status. It can make resolving their immigration DMI easier.
  2. Make sure your client selects the correct immigration status to avoid a DMI and prevent a loss of coverage. A consumer’s DMI cannot be resolved until they update their application with the correct immigration status and documentation. It is important to note that a consumer with Lawful Permanent Residence, or a “green card,” is not considered a U.S. citizen until they have completed the naturalization process. Please provide the correct status in order to avoid a DMI.

 

What is an I-94 Number?

An I-94 number is an 11-digit, admission record used as proof of legal visitor status. This number can be found on the printed Form I-94 admission record, the I-94 website, or by using the CBP OneTM mobile app. Note: Currently the I-94 number includes numbers and letters. Numbers issued before May 2019 only include numbers. A visual of the application and where to input this information is included below.

 

What is an A-Number/ United States Citizenship and Immigration Services (USICS) Number?

An A-Number, also known as an alien number/alien registration number, is a unique seven-, eight-, or nine-digit number assigned to a noncitizen by the United States Department of Homeland Security (DHS). The A-number is found on the front of an I-551 Permanent Resident Card, also known as a green card. The A-number is sometimes referred to as “A#.” A visual of the application and where to input this information is included below.

 

Note: DHS “minimizes the use of the term alien to situations where it is needed for legal or operational purposes.”

 

Why is providing your client’s A-Number/I-94 Number (or immigration document ID number) on their application important?

Providing the consumer's A-Number/I-94 number on their application will improve the chances of successful verification with the DHS Systematic Alien Verification for Entitlements (SAVE) Program. While this information is considered optional in the application, providing it may prevent the immigration DMIs and help resolve an immigration DMI.

 

Application Visuals for Input of Immigration Document Numbers

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Which immigration documents can be used to resolve an immigration DMI?

  • Permanent Resident Card, "Green Card" (I-551)
  • Reentry Permit (I-327)
  • Refugee Travel Document (I-571)
  • Employment Authorization Card (I-766)
  • Machine Readable Immigrant Visa (with temporary I-551 language)
  • Temporary I-551 Stamp (on Passport or I-94/I-94A)
  • Foreign passport
  • Arrival/Departure Record (I-94/I-94A)
  • Arrival/Departure Record in foreign passport (I-94)
  • Certificate of Eligibility for Nonimmigrant Student Status (I-20)
  • Certificate of Eligibility for Exchange Visitor Status (DS-2019)
  • Notice of Action (I-797)
  • Document indicating a member of a federally recognized Indian tribe or American Indian born in Canada
  • Certification from U.S. Department of Health and Human Services (HHS) Office of Refugee Resettlement (ORR)
  • Document indicating withholding of removal (or withholding of deportation)
  • Office of Refugee Resettlement (ORR) eligibility letter (if under 18)
  • Resident of American Samoa Card

 

Button with text Learn More About Resolving immigration DMIs

 

Please Note: If you do not have clients with an unresolved immigration DMI, you may disregard this message.

 

Have questions? Contact the Agent/Broker Email Help Desk at FFMProducer-AssisterHelpDesk@cms.hhs.gov.  

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