Open Enrollment Snapshot: Week 2

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Federal Health Insurance Exchange Weekly Enrollment Snapshot: Week 2

In week two of the 2020 Open Enrollment period, 754,967 people selected plans using the platform. As in past years, enrollment weeks are measured Sunday through Saturday. Consequently, the cumulative totals reported in this snapshot reflect one fewer day than last year.

Every week during Open Enrollment, the Centers for Medicare & Medicaid Services (CMS) will release enrollment snapshots for the platform, which is used by the Federally-facilitated Exchange and some State-based Exchanges. These snapshots provide point-in-time estimates of weekly plan selections, call center activity, and visits to or

The final number of plan selections associated with enrollment activity during a reporting period may change due to plan modifications or cancellations. In addition, the weekly snapshot only reports new plan selections and active plan renewals and does not report the number of consumers who have paid premiums to effectuate their enrollment. Platform Snapshot

Week 2: Nov 3-9

Plan Selections 


New Consumers


Consumers Renewing Coverage


Consumers on Applications Submitted


Call Center Volume


Calls with Spanish Speaking Representative

38,159 Users

2,579,598 Users


Window Shopping Users


Window Shopping Users





CMS plans to release enrollment snapshots weekly during the Open Enrollment period.

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