Open Enrollment Snapshot: Week 2

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Federal Health Insurance Exchange Weekly Enrollment Snapshot: Week 2

In week two of the 2020 Open Enrollment period, 754,967 people selected plans using the HealthCare.gov platform. As in past years, enrollment weeks are measured Sunday through Saturday. Consequently, the cumulative totals reported in this snapshot reflect one fewer day than last year.


Every week during Open Enrollment, the Centers for Medicare & Medicaid Services (CMS) will release enrollment snapshots for the HealthCare.gov platform, which is used by the Federally-facilitated Exchange and some State-based Exchanges. These snapshots provide point-in-time estimates of weekly plan selections, call center activity, and visits to HealthCare.gov or CuidadoDeSalud.gov.


The final number of plan selections associated with enrollment activity during a reporting period may change due to plan modifications or cancellations. In addition, the weekly snapshot only reports new plan selections and active plan renewals and does not report the number of consumers who have paid premiums to effectuate their enrollment.

 

HealthCare.gov Platform Snapshot

Week 2: Nov 3-9

Plan Selections 

754,967

New Consumers

196,005

Consumers Renewing Coverage

558,962

Consumers on Applications Submitted

1,299,753

Call Center Volume

478,471

Calls with Spanish Speaking Representative

38,159

HealthCare.gov Users

2,579,598

CuidadoDeSalud.gov Users

90,771

Window Shopping HealthCare.gov Users

258,685

Window Shopping CuidadoDeSalud.gov Users

9,073

 

snap

 

CMS plans to release enrollment snapshots weekly during the Open Enrollment period.

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