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Open Enrollment for plan year 2020 starts tomorrow! Are you ready to help consumers?
To help you get prepared, we have provided a list of useful websites, tools, and resources you can use before, during, and even after Open Enrollment.
Helpful Websites:
Useful Tools:
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Enhanced Direct Enrollment (EDE) Pathway: The EDE pathway offers agents and brokers the ability to provide complete support to clients year-round when they work with an approved partner. To find a list of all approved partners, use the Issuer and Direct Enrollment Partner Directory.
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Find Local Help: Find Local Help connects consumers looking for assistance to registered agents and brokers in their area.
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Help On Demand: A real-time consumer assistance referral system that connects individuals looking for immediate assistance with Marketplace coverage with a registered agent or broker in their area.
Resources:
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Your National Producer Number: Check out this resource to learn about how to instruct consumers to insert your NPN on their application.
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Batch Auto Re-Enrollment: Learn more about batch auto re-enrollments by checking out this frequently asked question, or these webinar slides.
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Data Matching and Special Enrollment Period Verification Issues: Review these slides from the 2019 CMS Marketplace Agent and Broker Summit to have a deeper understanding of data matching issues and special enrollment period verification issues.
Have questions about any of these topics? Contact the Agent/Broker Email Help Desk at FFMProducer-AssisterHelpDesk@cms.hhs.gov
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