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As an agent or broker, you have two ways to assist consumers with enrolling in and managing their Marketplace coverage: 1) through HealthCare.gov, working “side-by-side” with consumers, and 2) through the Direct Enrollment (DE) and Enhanced DE Pathways.
The DE and Enhanced DE Pathways allow Marketplace-registered agents and brokers to assist consumers with making plan selections and, in some cases, completing applications for coverage on a carrier’s or web-broker’s website.
To help you, we have added new frequently asked questions (FAQs) on the DE and Enhanced DE Pathway:
Check out all available DE FAQs to learn more about enrollment and client management portals.
Regardless of your preferred enrollment platform, complete Marketplace registration and training today to assist consumers through the DE and EDE Pathways.
If you have questions, contact the Agent/Broker Email Help Desk at FFMProducer-AssisterHelpDesk@cms.hhs.gov.
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