ACTION NEEDED: Remove Business Entity NPN from Your MLMS Profile

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agents and brokers - selling in the healthcare dot gov marketplace

Remove Business Entity NPN 

from Your MLMS Profile

We have identified that you are not the authorized representative for the Business Entity National Producer Number (NPN) listed on your Marketplace Learning Management System (MLMS) profile. To remove the Business Entity NPN from your profile, follow these five steps:

  1. Log in to your account on the CMS Enterprise Portal. On the Agent Broker Registration Status page, click Complete Agent Broker Training, and then select the Access Training link next to the MLMS listing. 
  2. On the MLMS Profile page, make sure that one of the following four Agent Broker options is selected: Only an Individual Marketplace Agent Broker, Only a SHOP Marketplace Agent BrokerBoth an Individual and SHOP Marketplace Agent Broker, or Not an Agent Broker.
  3. On the MLMS Profile page, scroll down to the Business Entity Profile section and click on the icon next to the section heading to expand the Business Entity Profile fields.
  4. Remove the NPN within the Business Entity National Producer Number (NPN) and Confirm NPN fields, shown below.
  5. Click on the Save/Update button at the bottom of the page to ensure that your profile information is updated.
Bus Entity

If you need help or think you received this email in error, contact the FFM Agent/Broker Email Help Desk at FFMProducer-AssisterHelpDesk@cms.hhs.gov.

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