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At any time of year, consumers can enroll in or change a Marketplace plan if they experience a life event that qualifies them for a special enrollment period (SEP).
When helping clients enroll through an SEP, be sure your National Producer Number (NPN) is recorded on the eligibility portion of their Marketplace application.
Even if your client’s qualified health plan (QHP) issuer doesn’t compensate agents and brokers for SEP enrollments, your NPN will remain on the client’s application and be pre-populated when he or she re-enrolls during the next Open Enrollment period. The issuer may then pay commissions for the coverage renewal, in accordance with applicable laws and requirements.
If your client is using the regular Marketplace application: They should enter your Federally-facilitated Marketplace (FFM) User ID and NPN when prompted to indicate that you helped:
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