Tips on How to Resolve AES Response Messages
November 20, 2023
When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected. If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation. Though the shipment is accepted, the filer may still receive a Verify Message, Compliance Alert, Informational Message or Warning Message along with their ITN. However, if the shipment is rejected, a Fatal Error notification is received and must be corrected to receive a valid ITN.
To help you take the appropriate action for the different AES Response Messages, here are some tips on how to address the most frequent messages that were generated in AES for this month.
Fatal Error Response Code: 331
Narrative: Ultimate Consignee Country Unknown
Severity: Fatal
Reason: The Ultimate Consignee Country code reported is not valid in AES.
Resolution: The Ultimate Consignee Country code must be a valid ISO Country code found in Appendix C – ISO Country Codes.
Verify the Ultimate Consignee Country code, correct the shipment and resubmit.
Response Code: 650
Narrative: Quantity (2) Cannot Exceed Shipping Weight
Severity: Fatal
Reason: When the Unit of Measure (2) is KG (kilograms), Quantity (2) cannot exceed the Shipping Weight.
Resolution: Verify the Unit of Measure (2), Quantity (2) and the Shipping Weight reported, correct the shipment and resubmit.
For a complete list of AES Response Codes, their reasons, and resolutions, see Appendix A – Commodity Filing Response Messages.
It is important that AES filers correct Fatal Errors as soon as they are received in order to comply with the Foreign Trade Regulations. These errors must be corrected prior to export for shipments filed predeparture and as soon as possible for shipments filed postdeparture but not later than five calendar days after departure.
For further information or questions, contact the U.S. Census Bureau’s Trade Data Collection Branch.
Telephone: (800) 549-0595, select option 1 for AES
Email: askaes@census.gov
Online: www.census.gov/trade
Blog: blogs.census.gov/globalreach
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