Bureau of Engraving and Printing and United
States Mint Merge E-Commerce Solutions for Better Customer Experience
WASHINGTON, DC – The two U.S. currency
titans, the Bureau of Engraving and Printing (BEP) and the United States Mint, have
formed a strategic alliance to sell BEP products through the Mint’s e-commerce system
beginning this fall. This collaboration will
offer collectors, gift-givers, and other customers a better experience and greater
variety of numismatic currency products.
Effective Monday, October 1, 2018, BEP products will only be available for online purchase
through the Mint’s online store at https://catalog.usmint.gov or by calling
1-800-USA-MINT (872-6468). Hearing and
speech impaired customers with TTY equipment may order by calling
1-888-321-MINT (6468). BEP products will still be available at the
BEP Washington, DC and Ft. Worth, Texas visitor center gift shops; some BEP products
will also be available at Mint retail locations. BEP bulk sales customers should continue to
place orders through the BEP at 1-800-456-3408.
Please
note that BEP online customer accounts will not be automatically
transferred to the Mint. BEP customers
are encouraged to set up new accounts on the Mint’s website to take advantage of the Mint’s loyalty
program, to track purchases of BEP products, and to receive BEP and Mint product
and promotion notifications.
As of Monday,
September 17, 2018, online orders will not be accepted through BEP’s online
store, https://moneyfactorystore.gov, or telephone sales department in preparation for the
transition; messaging to that effect will be posted. Beginning
October 1 at 8:00 a.m. (ET), the moneyfactorystore.gov website will no longer be
accessible, and all BEP online and social media sales traffic will be
redirected to the U.S. Mint’s website.
The
BEP and U.S. Mint are very excited about this new partnership and look forward
to providing their global customers with a unique selection of products and
continued excellence in customer service.
Questions
regarding this transition or BEP product orders placed prior to September 17, 2018,
may be directed to BEP’s Mail Order Sales Department by telephone at 1-800-456-3408. For
additional information about BEP or currency production, please visit and
follow us on Twitter and Facebook at @USMoneyfactory. For questions regarding orders placed on the
Mint’s website, call 1-800-872-6468.
For additional information, contact:
Lydia Washington - (202) 874-3487
Michael White - (202) 354-7222
About the Bureau of Engraving and Printing
The Bureau of Engraving and Printing’s mission is to develop and produce United States currency notes, trusted worldwide. BEP’s vision is to be the world standard securities printer providing its customers and the public with superior products through excellence in manufacturing and innovation.
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