Tourism Industry Update

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News for the Tourism Industry in Wales

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18 February 2022


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Tourism Industry Update

Please follow the news reports and for latest Coronavirus advice regularly visit the Public Health Wales website and the Business Wales website


BULLETIN CONTENTS: Registration open - Visit Wales industry webinar: Wales Coast Path tenth year anniversary celebrations; St David’s Day, 1 March – get involved!; Wales Week London 2022; Covid pass no longer required for indoor or outdoor events; Skills and Recruitment: Review of travel, tourism, hospitality, catering qualifications; Superfast Business Wales free webinars - Using social media and online tools in tourism and hospitality; TFA training course: So what makes you think you are not accessible?; Help welcome German cruise passengers to Wales; COVID-19 UK consumer sentiment tracker survey; Exploring reform of school year; Welsh Government consultations; Food Waste Action Week 2022, 7-13 March; Royal Welsh Show 2022; The journey to net zero for SMEs; Useful COVID-19 information


Registration open – Visit Wales industry webinar: Wales Coast Path 10th anniversary celebrations

Join us and take this opportunity to see how your business can use the Wales Coast Path in promotion and messaging by getting involved with the anniversary celebrations.

To celebrate the 10th anniversary of the Wales Coast Path, Visit Wales, in partnership with Natural Resources Wales and Wales Coast Path, is pleased to be hosting an online session on 3 March 2022 from 11:00 am until noon. The session will run on Microsoft Teams.

Our guest speakers will share news of a programme of sustainable activity that will raise awareness of the benefits of the Wales Coast Path, increase usage and inspire visitors to enjoy and appreciate it. You will also hear about their plans to work and engage with key stakeholders throughout 2022, so please take this opportunity to see how your business can get involved with the anniversary celebrations.

Businesses will have the opportunity to raise questions during a short Question and Answer session.

To join us, please book your place by 3pm, 2 March 2022. Places will be allocated on a first come first served basis and all attendees will receive a meeting link on the morning of the event.


St David’s Day, 1 March – get involved!

St David’s Day on 1 March 2022 is an opportunity to showcase Wales to the world and we’re inviting you to join us.

Take a look at the information pack to find out about this year’s social media campaign, Pethau Bychain – Random Acts of Welshness, and how you can get involved: Random Acts of Welshness – Information Pack. Please also share this with any of your own stakeholders - these could be businesses, groups or organisations in Wales and around the world who can help amplify our content and get involved.

Assets for use across your social media are available in our St David’s Toolkit; join in using #RandomActsofWelshness and #PethauBychain


Wales Week London 2022

Wales Week London will take place over the period of St David’s Day week in London and is the annual showcase of activities and events that celebrate and promote everything that is great about Wales.

A calendar of events is planned from 20 February to 6 March 2022, with great opportunities for exhibitors and sponsors.

Further details can be found on: Wales Week in London.


Covid pass no longer required for indoor or outdoor events

The legal requirement to show a Covid Pass to enter certain venues and events in Wales has now been lifted by the Welsh Government, the Deputy Minister for Arts and Sport, Dawn Bowden has confirmed.

The move comes as the Welsh Government continues to lift some of its remaining coronavirus protections as cases continue to fall. 

From today (Friday 18 February), the domestic Covid Pass will no longer be required for entry into indoor or outdoor events and venues, including nightclubs, cinemas, theatres and concert halls. But events and venues will be able to continue to use it if they choose to.

The international Covid Pass will continue to be integral to arrangements for safer international travel. Travellers will need to check the relevant countries’ rules for entry, including any different requirements for children.

Read the announcement in full on Gov.Wales.


Skills and Recruitment:

Review of travel, tourism, hospitality and catering qualifications

Qualifications Wales are still keen to hear your views on the qualifications, and the qualifications system in the travel, tourism, hospitality and catering sector.

They are keen to hear from employers, learners, learning providers and sector bodies and you can take part in English or Welsh.

If you would like to feed in your views please contact the team on travelandtourism@qualficationswales.org and they will get in touch with you.

Superfast Business Wales free webinars

Superfast Business Wales have a range of free webinars in February and March giving you practical advice to help you promote your business and compete online. These include:

Using social media and online tools in tourism and hospitality

Learn how to make your business stand out online, engage new customers, make more of reviews, as well as use digital tools like online booking platforms to run your business successfully.

  • Part 1: Social media for tourism and hospitality
  • Part 2: Running your tourism and hospitality business online

More details are available on Using Social Media and Online Tools in Tourism and Hospitality (Page 1 of 4) (office.com).

TFA training course: So what makes you think you are not accessible?

Tourism For All (TFA) is offering a new free short course which shows how the initial steps in improving accessibility can be easier than you think.

Whether you want to grow your business or just maintain it at its current level, you should think about the welcome and service you can provide to customers with access needs.

Making some adjustments may help you to address your customers’ access needs and keep providing them with a great experience!

Find out more and register for the course on: So what makes you think you are not accessible? (tourismforall.org.uk).


Help welcome German cruise passengers to Wales

Cruise Wales have several German cruise ships visiting Pembrokeshire this summer and need fluent German speakers to act as Ambassadors to welcome the passengers to the area. If you can spare a few days throughout the summer (expenses will be paid) and would like further information, please email Elaine.Thomas4@gov.wales.

A brief two-day training course is planned for the 23 and 24 April at Fishguard Port.


COVID-19 UK consumer sentiment tracker survey

The latest UK COVID-19 Consumer Tracker report has been published on the VisitBritain website based on fieldwork undertaken 1-7 February 2022.  Findings show there has been an uplift in intent to take more holiday trips in the next 12 months with intentions higher for domestic overnight trips, whilst many remain uncertain about overseas holidays in 2022. 


Exploring reform of school year

You may be aware of a recent survey on exploring the structure of the school year. To clarify, this survey was not part of a formal consultation exercise, rather it was early social research to help Welsh Government understand appetite for change and to develop the evidence base around school time, ahead of further policy development.  

The importance of the tourism sector in respect of any potential reform of school term dates is fully recognised, so over the coming months the Welsh Government will ensure the sector gets the opportunity to fully engage as this work is taken forward.

Welsh Government consultations

All Welsh Government consultations can be viewed on Consultations | GOV.WALES (select open for current ones). Consultation provides you with the opportunity to have your say on new developments from the Welsh Government. To receive a newsletter on consultations register on: Sign up for email newsletters | GOV.WALES.


Food Waste Action Week 2022, 7-13 March

Around a third of the food produced globally is lost or wasted and it’s having a real impact on climate change, contributing 8–10% of total man-made greenhouse gas (GHG) emissions.

Food Waste Action Week is a dedicated week of action by WRAP & Love Food Hate Waste to raising awareness of the environmental consequences of wasting food, and promoting activities that help reduce the amount of food wasted.

The Hospitality and Food Service industry are being asked to join forces with citizens the length and breadth of the UK to take action on the wasted food that’s feeding climate change.

For further information visit Food Waste Action Week 2022 | Business Wales (gov.wales).


Royal Welsh Show 2022

The Royal Welsh Show 2022 will be held from 18 to 21 July, offering a wide range of activities including forestry, horticulture, crafts, countryside sports, shopping, food and drink and a 12-hour programme each day of entertainment, attractions and displays.

To find out more on how to get involved visit Royal Welsh Show 2022 | Business Wales (gov.wales).


The journey to net zero for SMEs

Carbon Trust have produced a guide, which provides small and medium sized enterprises (SMEs) with a pathway to net zero. It introduces the simple options available to SMEs beginning their net zero journey and highlights the challenges in the long term.

Further details are available on: The Journey to Net Zero for SMEs | Business Wales (gov.wales).



Useful COVID-19 information

As each premises is different, businesses should read all guidance. This continues to be updated so please check back regularly for the latest information.


Stay up to date with tourism industry news

Take a look at our latest Visit Wales industry newsletters and bulletins: Tourism Newsletter/Bulletin | Business Wales (gov.wales)

These include the latest tourism industry news from Wales and information for the industry on Coronavirus (COVID-19). 


Business Wales is providing businesses with tailored support and advice about dealing with coronavirus, from financial and supply chain planning to advice on staffing issues. We would advise Tourism businesses and stakeholders in Wales wanting specific guidance to visit the Business Wales website or call Business Wales helpline on 03000 6 03000, and to regularly visit the Public Health Wales website for up-to-date public health information for you, your staff and your visitors.


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