Tourism Industry Update
Please follow the news reports and for latest advice regularly visit the Public Health Wales website and the Business Wales website
BULLETIN CONTENTS: Brilliant Basics delivering memorable experiences; Establishing a statutory registration or licensing scheme for holiday accommodation operators in Wales; Flexible Skills Programme for Tourism and Hospitality; New dates for webinars to help tourism and hospitality business get digital; Travel, tourism, hospitality and catering sector review: Online Questionnaires - closing date extended; Are you re-opening your business, or planning to do so shortly?
Brilliant Basics delivering memorable experiences
The busy summer for Wales’ visitor economy has shown the crucial importance of tourism infrastructure in delivering a quality experience for visitors.
To help organisations plan ahead for future years, Brilliant Basics is a new Wales wide fund supporting public, third sector and not for profit organisations to deliver basic small scale tourism infrastructure improvements.
26 projects have been successful in their funding applications for the £2.4 million fund for 2021 to 2022.
Read more on Gov.Wales.
Establishing a statutory registration or licensing scheme for holiday accommodation operators in Wales
Strategic Research & Insight (SRI), an independent Cardiff-based research agency has been commissioned by Welsh Government to interview stakeholders to explore establishing a statutory registration or licensing scheme for holiday accommodation operators in Wales.
SRI will be speaking to stakeholders in Welsh Government, local authorities and trade associations in Wales, as well as researching best practice in other countries, to consider:
- Whether developing a registration scheme or licensing scheme would be appropriate in Wales
- The options for how a scheme would be operated and delivered at national and/or local level
- Resources required for each of the best options
- How a scheme would support wider areas of Welsh Government policy such as housing and taxation
- Whether a scheme should merge or align with the existing Visit Wales grading scheme or follow the Rent Smart Wales model
Find out more in our previous bulletin.
Skills and recruitment
For information on skills and recruitment support for tourism, hospitality and events, including the recruitment campaign, please visit our Skills and Recruitment pages.
Flexible Skills Programme for tourism and hospitality
Funding is available to support employees of Wales-based tourism and hospitality businesses to attend training courses that are relevant to the sector. This can include face-to-face, or online training.
The maximum contribution from Welsh Government is £25,000; with Welsh Government contributing 50% of the cost of the training.
There is no requirement to use any particular training company - the applicant may choose any certified training provider. The supported training on this programme must be accredited to a recognised industry standard.
Training that can be supported under this programme includes:
- Covid related activities, including health and safety training
- Specialist training e.g. professional cookery, food and beverage, housekeeping, outdoor instructor/high ropes
- Leadership and management
- Customer service
- ICT and digital Skills
- Sustainable tourism
To find out if your business is eligible and for more information, visit the Flexible Skills website.
New dates for webinars to help tourism and hospitality business get digital
Superfast Business Wales have added new dates to their tourism and hospitality-tailored webinar series.
Superfast Business Wales will show you how to make your business stand out online, engage new customers, make more of reviews, as well use digital tools like online booking platforms to run your business successfully.
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10 November 2021 (1pm – 3pm) - Part 1 : Social media for tourism and hospitality
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11 November 2021 (2pm – 4pm) - Part 2 : Running your tourism and hospitality business online
Sign up for the webinars here and find out more about free one-to-one support.
Travel, tourism, hospitality and catering sector review: Online questionnaires - closing date extended
Qualifications Wales want to hear your views about the qualifications and the qualifications system in the travel, tourism, hospitality and catering sector.
We are encouraging learners, learning providers and employers to take part by completing the online questionnaire: The closing date has been extended to 22 October 2021.
If you have any questions about the questionnaire, please contact
travelandtourism@qualificationswales.org.
Are you re-opening your business, or planning to do so shortly?
If you're bringing back your employees part time, you can claim furlough flexibly for them under the Coronavirus Job Retention Scheme (CJRS).
Claims for August are now closed; if you need to make a change because you didn’t claim enough, you can do this until 28 September 2021.
You can continue to claim for September until 14 October 2021.
You can find more details on the Business Wales website.
Useful COVID-19 information
As each premises is different, businesses should read all guidance. This continues to be updated so please check back regularly for the latest information.
Stay up to date with tourism industry news
We are committed to providing the support and assurance the business community needs during these unprecedented difficult times and have issued several Coronavirus (COVID-19) related bulletins which can be found on the Tourism Industry Coronavirus (COVID-19) Bulletins page.
Business Wales is providing businesses with tailored support and advice about dealing with coronavirus, from financial and supply chain planning to advice on staffing issues. We would advise Tourism businesses and stakeholders in Wales wanting specific guidance to visit the Business Wales website or call Business Wales helpline on 03000 6 03000, and to regularly visit the Public Health Wales website for up-to-date public health information for you, your staff and your visitors.
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