Residents' update: keeping you informed

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Residents Update

The latest information and guidance to support you and our communities

Tenants move into new energy efficient council housing

front aspect of East Street housing development

Keys have been handed over to the new tenants of our second council house development in East Street Newton Abbot.

The development consists of five apartments in a prime town centre location  built on the site of a derelict building adjacent to the Teign Cellars pub in East Street.

The former brownfield site is now occupied by five 1 and 2 bedroom flats built to a very energy efficient standard. 

The flats have air source heat pumps, under floor heating and an array of photovoltaic solar panels on the roof to benefit from energy from the sun. With the combination of a greater level of insulation, non-reliance on gas, underfloor heating and mechanical ventilation and heat recovery system and PV the homes will have a much lower running costs for tenants

As a result they boast an EPC rating of A, one of a small percentage of affordable houses built nationally with the top eco credentials.

In addition, the two ground floor flats are fully wheelchair accessible and benefit from their own parking spaces with electric car charging points ensuring that they are future proofed for generations to come.

The development follows last year's completion of the first council houses built in Teignbridge for 25 years at Drake Road.

More information is on our website and a video which includes comments from one of the tenants is also available.


Leisure centre news

Do you want to be part of a fantastic team?

Join our leisure team

Our leisure team has several vacancies on a full and part-time basis working across all of our leisure sites, including Teignmouth Lido.  These include swimming teachers, lido supervisors and centre duty managers.

At Teignbridge Leisure, we pride ourselves on being the best at what we do and we recognise that it is the people that make the difference. So, are you looking for a new challenge? Flexible part-time hours? Are you interested in joining our swim or gym team but don't have a qualification?

We are looking for people with or without the necessary qualifications to work for us - we can offer training and qualification packages to give you the skills to work here. Whatever your career ambitions are, we want to hear from you!

Visit our Teignbridge Leisure website for our full list of vacancies, employee rewards, benefits and how to apply.


Leisure centre energy efficiency 'highly commended'

energy award images

Work to reduce the carbon footprint of our leisure centres has been Highly Commended in the Large Scale Project of the Year category at the recent Energy Efficiency Awards – South West.

The award was won in partnership with our project management company Alliance Leisure and Leisure Energy for energy reduction installations at Teignmouth Lido, Broadmeadow Sports Centre and Newton Abbot Leisure Centre.

We were also Highly Commended for demonstrating our commitment to energy reduction and net zero.

Find out more

Financial support

Solar panels being fitted on a roof of a home

Free efficiency improvements on offer

Lower-income householders can apply for free energy efficiency improvements to their homes worth thousands of pounds.

The scheme is being delivered by the Cosy Devon partnership (which includes Teignbridge) which has secured nearly £10m of government funding.

Residents can check their eligibility and apply through the Cosy Devon website. The scheme is available to Devon residents who have an annual combined household income of less than £30,000 and whose homes have an energy Performance Certificate rating of E, F or G.

The scheme will not only offer householders the chance to improve their homes by ensuring that they are warmer, less draughty, and less damp but will also help reduce energy bills and lower carbon emissions.  

Teignbridge Executive Member for Climate Change, Cllr Jackie Hook, urged local people to check their eligibility and take advantage of the funding on offer:

"This provides an opportunity for those struggling most with heating bills to make their homes more energy efficient, cutting their energy bills whilst also reducing carbon emissions and so helping to reduce the damaging effects of climate change."

You can find out more on our website


£5000 off the cost of installing a heat pump

Boiler upgrade scheme launched

£5,000 grants are available to homeowners to fit clean heating systems under a new Government Boiler Upgrade Scheme which is now open for grant applications and payments.  Homeowners can check their eligibility for the scheme.


thermostat on a wall

Latest on £150 energy rebate

Final letters are being sent to the remaining 13,000 households who have not yet received their £150 council tax energy rebate, inviting them to apply.  

The vast majority of eligible households - some 34,000 - have already received their payment. 

So we can respond to enquiries as quickly as possible we are writing out in batches inviting the remaining households in Bands A-D who do not pay their council tax by direct debit to apply, and we are on track to have all sent these by 24 June.

In our letter we will ask you to link to an online form to either request payment to your bank account or to have it paid to your council tax account.

Anyone unable to apply online can ring Customer Support on 01626 361101 for assistance. Due to the high volume of phone calls, we are sorry that callers may wait longer than normal for an answer.


Are you entitled to pension credit?

Pensioners are being encouraged to check their eligibility for Pension Credit as part of a Department for Work and Pensions’ (DWP) Pension Credit Day of Action on Wednesday 15 June.

Pension Credit tops up weekly income to a guaranteed minimum level of £182.60 a week for single pensioners or £278.70 for couples.

State pensioners should check how much they are eligible to claim by using an online Pension Credit calculator

Around a third of eligible pensions do not claim pension credit and even if you own your own home or have some savings its worth checking whether you’re entitled to pensions credit.

Around a third of eligible pensions do not claim Pension credit.  Check if you can get your state pension topped up to help with living costs

New Household Support Fund payments

A one of payment of £90 is to be made to householders in Devon of state pension age (as at 6 June 22) who are in receipt of council tax support.

The money will come from additional Government funding to support households who might be struggling most with the increase in the cost of living. 

No action needs to be taken by pensioners as we will be writing to all eligible households to introduce this new payment and explain how it will be sent.  You will not be asked for any personal or financial details and the payment will be made in the form of a post office voucher which can be exchanged for cash and used to pay bills, for essential household items, clothing or any other costs or items.

More information is on our website

Local news

Let's talk teenagers.  Free support sessions for parents and carers of teenagers

It's not too late to join next week’s parenting webinar

Free tickets are still available for the hugely popular parenting support webinars to be run on 15, 22 and 29 June aimed at parents and carers of teenagers.

The Let's Talk Teenagers programme provides a fresh approach to open, honest conversations to help parents and carers understand the issues and challenges that young people face as they're growing up.

The 90 minute sessions cover issues like drugs and alcohol, body image, mental health, social risks and peer pressure. Please visit devon.cc/teenagers to find out more about each session and book your free place.


Devon Carers - just for carers

Carers Week highlights support for unpaid carers

This theme of Carers Week, which runs until Sunday, is 'Making caring visible, valued and supported.'

Each year carers week seeks to raise awareness of the important role that unpaid carers play in supporting thousands of people every day and also the wide range of support that is available to them.

Devon Carers has a simple 'carer recognition tool' on its website that will help you recognise if you are a carer and if you are an unpaid carer, or you know someone who is.  

For information, advice and support, visit the Devon Carers website, or email info@devoncarers.org.uk or contact the Devon Carers Helpline on 03456 434 435. (Monday to Fridays, 8:00am to 6:00pm (except bank holidays) and on Saturday 9:00am to 1:00pm.


Changes proposed for parking permits

Devon County Council is proposing a number of changes to parking permits which will affect residents, businesses and visitors.

Changes were advertised in The Western Morning News on 1 June and people can comment on the proposals until 24 June. More information is available on Devon’s website as is a copy of the advert. A comment form is also available online.


Limited access to Dawlish's King’s Walk promenade/beach this summer

Work to install the piled foundations for the new link bridge that will connect the two sections of new, accessible, public promenade at Dawlish starts next week

Due to the size and location of the heavy machinery required, the underpass to King’s Walk promenade and the beach will be closed although Network Rail say that if there are times during the coming weeks when it can safely be opened they will do so.

Below is a diagram (click on it for larger version) showing how the beach and King’s Walk promenade can be accessed during the period of this work, via the stepped footbridge at the end of Marine Parade near Kennaway Tunnel.

Graphic showing Dawlish sea wall and how to access the beach while construction work underway

Changes recommended for Ogwell, Ideford and Coffinswell

The outcome of the consultation on whether the parish boundary between Ogwell and Newton Abbot should be changed  is now available on our website.  A final decision is expected to be taken by Full Council when it meets on 26 July.

In different consultations, local people in Ideford and Coffinswell were asked whether the number of parish councillors should be increased.  Feedback for Ideford  and Coffinswell is also on our website and the recommendations will also  be considered at the Full Council on 26 July.

Residents can comment on the recommendations by emailing our electoral services team or by writing to Electoral Services (CGR) Forde House Brunel Road Newton Abbot TQ12 4XX before Friday 8 July.

Please put either Ogwell, Ideford or Coffinswell in the heading so it is clear which recommendations you are commenting on.


Bringing people together

This weekend’s Exeter Respect Festival will mark its 25th anniversary when it is staged at Belmont Park with a theme of ‘Environmental Justice’.

Exeter Respect is the city’s annual celebration of diversity which uses the performing and creative arts to engage the wider community in saying no to racism and all forms of prejudice.

A daily £2 admission charge will apply with under 16s free at the festival on 11- 12 June.  The programme is online

Exeter Respect Festival 2022 website.  All different, all equal. Belmont Park Sat 11 and Sun 12 June 2022

Alice Cross logo

Alice Cross

The centre's June newsletter can be read here.  

Successful Jubilee celebrations helped the centre to raise more than £1,500 towards its services

Other news

Follow the Dog Safety Code

Leading animal welfare organisations have teamed up to produce an infographic designed to encourage safe interactions with dogs

Dog safety code.  Be alert, be aware, be safe.  Ae you dog safe? cfsg,org.uk/dog-safety

The Canine and Feline Sector Group (CFSG) Dog Safety Code highlights three crucial messages that all dog owners and families need to know:

  • Be alert – always keep an eye on your dog around kids. Never leave them alone together
  • Be aware – dogs use signals to tell us how they feel – what is your dog telling you?
  • Be safe – any dog can bite. Accidents happen fast.

Community Ownership Fund

The government is providing £150 million over four years to support community groups to take ownership of assets and amenities at risk of being lost. Voluntary  and community groups can bid for match funding to acquire important assets for the benefit of the local community.

The Fund will run until 2024/25 and there will be at least 8 bidding rounds with the first starting tomorrow (Friday).


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