Residents' update: keeping you informed

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Residents Update

The latest information and guidance to support you and our communities

Sign up for direct debit to get energy rebates faster

Council tax payers across Teignbridge are being urged to sign up to pay their council tax by direct debit to ensure they receive their £150 energy rebate promptly.

£150 Government Council Tax Rebate

A government leaflet explaining the rebate has been distributed this week with council tax bills.  Although called a rebate, the Government intends that the £150 will not be deducted from the annual council tax charge but will be a separate payment made directly into eligible householders' bank accounts.

Payments will be made as soon as possible with direct debit payers receiving their £150 by the end of April, or shortly thereafter, and everyone else by 30 September.

Householders in property bands A-D will automatically be entitled to £150 and anyone in Bands E-H who are struggling to pay their bill and meet the required criteria will be able to apply to a discretionary scheme for a rebate of up to £150.

Anyone not paying their council tax by direct debit will need to complete an application process which will include providing bank account details and pre-payment checks. In cases where the amount is unclaimed or payment details are not provided the £150 will be credited against the council tax account.

Application processes for both non direct debit payers and for the discretionary scheme, which will be subject to qualifying criteria, are being drawn up and will be available on our website in the coming weeks.

The payment only relates to individuals.  Businesses, housing associations and other organisations are not eligible. Owners of empty properties, second homes and those not in occupation on 1 April 2022 are also not eligible for payment.


Image of roof of Broadmeadow Sports Centre showing solar panels

Cutting our carbon footprint

Good progress is now being made in our efforts to cut carbon emissions from Broadmeadow Sports Centre, Newton Abbot Leisure Centre and the Teignmouth Lido.

Our aim is to replace traditional heating and lighting systems with modern, low carbon alternatives which will cut heating costs and contribute to lowering our carbon footprint as part of efforts to combat climate change.

A new roof over the Broadmeadow sports hall is now in place which includes a 65kW solar PV system, consisting of 176 photovoltaic solar panels. This is expected to produce 65,000 kWh of electricity per annum by capturing sunlight – saving up to 13.7 tonnes of carbon per year and producing the equivalent benefit of taking seven cars off the road.  Alongside the new roof, LED lighting has also been completed along with the installation of a battery energy store.

The new systems at Broadmeadow are expected to be commissioned and working by the end of the month.

At Newton Abbot Leisure Centre, installation of a 103kW solar PV system is scheduled to start next week and once in operation will save up to 21.9 tonnes of carbon per year, the equivalent of taking 11 cars off the road.  The discovery of old buried utilities has delayed installation of the air source heat pump but we expect to complete installation of all decarbonisation equipment before the end of June and have a new power supply and all systems operating in the summer.

At Teignmouth Lido, an air source heat pump installation has been completed and will be commissioned as soon as a new power supply is available.  Planning permission has been secured for the pool-side solar pergola and we will soon install the solar PV system which will save approximately 7.1 tonnes of carbon, the equivalent of taking four cars off the road.

We are working to complete the projects as soon as possible before opening the pool for the season. The changes will reduce heating costs and extend the life of the Lido by installing low carbon source heat pumps and other lower energy saving systems.

The above projects are part of a larger pipeline of projects which will begin to reduce our direct carbon footprint by up to 400 tonnes CO2 from 2022 and will feature in our carbon footprint from 2022/23.


Homes for Ukraine

Helping Ukrainian refugees

The Government’s Homes for Ukraine scheme opened today for visa applications from those fleeing Ukraine.

The scheme allow individuals, charities, community groups and businesses in the UK to bring Ukrainians to safety – including those with no family ties to the UK –  and earlier this week the government set up a website allowing people to record their interest in providing accommodation.

From today visa applications will be allowed from Ukrainians and immediate family members who already have named people willing to sponsor them.  Those eligible for the scheme must be Ukrainian nationals or the immediate family member of a Ukrainian national and have been resident in Ukraine prior to 1 January 2022.

Under this scheme people arriving from Ukraine will have access to public services, work and benefits. Sponsors must not charge any rent but will be eligible for an optional ‘thank you’ payment of £350 per month per residence.  Sponsors will be expected to commit to housing refugees for at least six months.  A Frequently Asked Questions page has been set up by the Government.

The Government says the next phase of the scheme will be open to people wanting to be sponsors who do not know anyone personally fleeing Ukraine and who are currently expressing an interest in being a sponsor via the government’s website.

Although awaiting details from Government on how the scheme will work in detail, Devon councils are already working together to anticipate how services will provide support to the scheme regarding for example property inspections, support provision or safeguarding checks.

We ask those who have locally expressed an interest on the Government website not to contact the council’s housing team.  Once we have more information we will update our Stand with Ukraine web page


HM Government  NHS Try to stay at home if you are unwell

Stay at home if feeling unwell

With Covid cases rising Devon’s Director of Public Health, Steve Brown, is urging people to stay at home if they feel unwell with coronavirus or symptoms of other illnesses that could be infectious.

With figures locally well above the national average, he has set out five steps residents are encouraged to take to keep them safe and to help stop the spread.


UK COVID-19 travel restrictions ended

All COVID-19 travel restrictions have now been lifted, following the Government's announcement this week that they would end at  4am this morning. This includes the passenger locator form for arrivals into UK, as well as all tests for passengers who do not qualify as vaccinated. Unvaccinated passengers no longer have to take a pre-departure test and a day two post arrival test.


Cat lying on radiator

Two tips to stall the cost of energy price cap increase

With gas and electricity prices set to rise from 1 April, Money Saving Expert Martin Lewis is encouraging people to take two simple actions to manage their costs.

  • Residents who pay for their energy by direct debit are advised to take regular meter readings and be sure to take a meter reading on 31 March before the new price cap comes into force. Residents can then prove the amount of energy they used at the cheaper rate and so avoid paying the 1 April higher rate for energy consumed in March.
  • Residents who use ‘non smart’ prepayment meters are advised to check if they can ‘stockpile’ energy now to beat the April price increase. If residents top-up now but use this energy after the price cap changes, they will be charged for the energy they have used at the rate that applied when they topped up.

Last opportunity to have your say on Devon Carbon Plan

Have your say.Have we responded fairly to the Devon Climate Assembly?  Why not take part in our public consultation

Devon Climate Emergency is running a consultation to give Devon residents a final chance to give their views on the Devon Carbon Plan with the focus on three vital areas: buildings and transport, which account for 70 per cent of Devon’s carbon emissions and onshore wind.

You can respond to the consultation questionnaire online or you can take part by visiting your local public library, where you will find copies of the consultation text and questionnaire. 

Those who want to complete the questionnaire at home can order a free copy by emailing environmentalpolicy@devon.gov.uk or by phoning 0345 155 1015. 

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