For our Hillhead and Kingswear residents affected by the Cryptosporidium outbreak, we want to keep you updated as much as possible.
We are working with partners such as the UK Health Security Agency, South West Water, Torbay Council and Devon County Council to help support the District's residents and businesses.
This week, we share some important updates and guidance from South West Water.
For residents under the Boil Water notice
Please keep using your water supply as usual for bathing, flushing the toilet and laundry. This will keep the water circulating through household pipes aiding in the overall flushing process and will help to clean property networks.
You can recycle empty bottles to bottled water collection sites while these remain open at:
- Churston Car Boot Field, TQ5 0PG
- Broadsands Car Park, Broadsands Road, Paignton, TQ4 6HX
- Freshwater Quarry Car Park, Blackball Lane, Brixham, TQ5 8BA
Flushing in the Hillhead area
South West Water have this week, successfully flushed their larger pipes in the Hillhead area. They tell us this is a significant step forward in removing Cryptosporidium from the network. They are now focusing on more targeted flushing within the area.
Learn more
Overnight work and road closures in Kingswear
South West Water are carrying out further ice-pigging and some high-speed flushing in Kingswear.
Work started on Thursday 6 June and will continue until Friday 14 June, between the hours of 8.pm. and 8.am. The work involves some noise and a series of overnight road closures (diversion routes are marked).
Local residents may also experience an interruption, low pressure and/or discolouration to their water supply. After the work is finished at 8.a.m., water may be discoloured. Residents are advised that when turning on a cold tap, please let it run until any discolouration clears before using the water. Residents should still follow the boil water guidance.
Learn more
Fast tracking business compensation claims
South West Water have a dedicated telephone line to help understand the impact on businesses and how they can support them, including fast tracking any compensation claims.
The number is 03332 343 293 and is open: Monday to Friday(8 a.m.to 7 p.m.) and Saturday and Sunday (9a.m. to 2 p.m.)
Do you need additional support?
If the ongoing incident in the Hillhead, Brixham and Kingswear area, has highlighted that you or a loved one needs additional support, you can call South West Water on 0344 346 1010 to sign up for their Priority Services Register.
I’m a tenant and my landlord pays the water bill – can I get compensation?
Your landlord will receive the compensation payment as South West Water are required to pay compensation to the bill payer. However, landlords are expected to pass compensation for this incident on to tenants and therefore South West Water suggest you get in touch with your landlord.
Council News Updates
Please keep an eye on our social media, website and Council News bulletins for the latest news from our partners so you don’t have to search for information.
The General Election is less than a month away. Are you ready to vote on Thursday 4 July?
Do you know?
- What constituency you are in?
- How to register to vote?
- Where to go to apply for a Voter Authority Certificate?
- How long you have left to apply for a postal vote?
- What to do if you live overseas?
- What ID you need to bring with you on polling day?
All the information you need to know about elections can be found on our dedicated webpage.
Congratulations to our South Hams Community Award winners for 2024.
Outgoing Chairman for 2023/2024, Cllr Guy Pannell recently presented the awards to our worthy recipients, recognised for their fantastic work to support communities across the District.
With so many fantastic entries, two winners have been named under both the Organisation and Community Champion categories. A huge well done to everyone who was nominated!
Our winners are:
- Organisation Award joint winners Dementia Friendly Parishes Around the Yealm & Kingsbridge Food Bank
- Community Champion Award joint winners - Robin Cox and Peter Davis
- Young Persons Award (for under 18s) - Kieran Grills
Hear from some of our winners in our recent video.
Do you want to gain new skills, make new friends, improve your sense of belonging or use your life experience to support your community?
If so, did you know that Devon Connect provides information on volunteering opportunities in your local community?
The wide range of roles include ad-hoc events, helping in cafes or community groups, befriending or enabling people to get out and about.
Just an hour or so a week or month of your time can make a huge difference to someone's life.
Please head to Devon Connect to find out more.
Are you looking for a flexible role in a supportive and open culture? Join the Council! We have a number of exciting roles available for the right person.
Click the button below to see our current vacancies.
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