Merry Christmas from West Devon Borough Council

Council News

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December 2022

Merry Christmas and safe tidings from West Devon Borough Council

Merry Xmas WD

Merry Christmas from everyone at West Devon Borough Council; in this festive newsletter you'll get the latest advice on changes to waste and recycling collections, our opening hours and information on how to find services that could help you this winter.


Greetings from the Council Leader

Cllr Neil Jory

Cllr Neil Jory, Leader of West Devon Borough Council, said: “What an eventful year 2022 has been.  As a community we have once again pulled together to deal with unforeseen crises – whether that might be welcoming Ukrainian guests into our homes and schools or supporting residents affected by increases in the cost of living and energy prices, and numerous other challenges.

“As a Council we have taken a national lead in identifying and lobbying to change housing benefit anomalies which have resulted in the exploitation of some of the most vulnerable people living in our Communities. 

“This led to us giving evidence to a select committee at the Houses of Parliament and to securing changes to the system – a great result for a small, rural Council.

“After the challenges of the COVID-19 pandemic and those we’ve seen in 2022, the resilience and kindness of people in West Devon continues to warm the heart.

“Thank you to everyone for making West Devon such a special place to live. I would like to extend a very warm Merry Christmas and a Happy New Year to everyone living and working in the Borough.”

Signposting you to the help you need

Signpost Directory


Most of us are feeling the pinch of the cost of living crisis. Times are hard, but if you're struggling, you needn't struggle alone.

We've got a whole host of information on support and help you can get if things are difficult.

Our online support directory signposts you to services and organisations that could help you through a difficult winter. 

The directory provides essential information and contact details for a wide range of support available across the borough from the Council and other groups.

Among other things, the directory has specific pages on:

Find out more by clicking the button below.

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Christmas Waste Collection Calendar

Christmas Waste Collection Calendar WD

Over the Christmas holidays we'll be collecting your waste and recycling at different times - see the waste calendar above to see how your collections are affected.

Click the button below to find out more - including exactly what you can and can't recycle this Christmas.

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Christmas Opening Hours

Phone Call Customer Service


Our customer contact centre will close at 3 p.m. on 23 December for the Christmas period, reopening at 9 a.m. on 3 January.

If you have an emergency, call our emergency helpline on 0800 1 694217.

You can find out about our services, make payments and applications, and view your Council Tax account on our website -

If you wish to make a payment over the phone rather than on the website, you can do so on our automated payment line on 0330 088 7949.

From 4 January, our contact centre will be open Monday to Friday, 9 a.m. to 5 p.m. You'll be able to call us on 01822 813600.

Mental Health Support

Mental Health Course

While for many of us Christmas is a joyous period, for plenty of us it can be a difficult and testing time. With the cost of living crisis putting even more pressure on families this winter, being aware of our mental health is more important than ever.

There are plenty of places that you can seek out support if you're struggling with things: