Council Tax Email Scam

Problem

Local residents have reported receiving emails informing them that they are entitled to a council tax rebate.

The email contains a link which if clicked goes to a webpage which asks for personal details such as name, address, bank account number and sort code.

The emails are being sent from:

city.council.payroll.services.gov.uk@tax.com

Action

This is not a Stoke-on-Trent City Council email address and the City Council will never ask for details such as this in an unsolicited email.

If you receive one of these emails you should delete it immediately and not click on the link.

If you are in any doubt as to the authenticity of any communications regarding council tax you should contact us on 01782 234234, visit any of our One Stop Shops or Local Centres or through our website at www.stoke.gov.uk/counciltax

If you think you have been a victim of fraud, contact Action Fraud on 0300 123 2040 or visit their website at http://www.actionfraud.police.uk/

For further information, or to report a similar scam, contact the Citizens Advice consumer service on 03454 04 05 06.

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