Tell us online if your circumstances have changed

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City council news
Time to tell us alarm clock

It's now ‘Click & Easy’ to tell us your circumstances have changed 

If you claim housing benefit or council tax support, you need to tell us about any changes in your circumstances to make sure you get paid the right amount. 

Some of the things you need to tell us about include changes to your income, such as your wages, benefits or pension; the amount of savings you have; when people move in with you or move out; and the income of other people living in your house. 

According to the Hardship Commission, there's more than £50million in unclaimed benefits in the city. You could be missing out – or you could be paid too much, which you will have to pay back. Get the money you’re entitled to by keeping your details up to date.

 

It’s now ‘Click & Easy’ do this by filling in a simple online form at stoke.gov.uk/timetotellus. Don’t delay; tell us online today.

 


Universal credit event this Friday - free transport, free parking at John Street, and refreshments

Friday, January 29 at City Central Library, Bethesda Street, Hanley, ST1 3RS, 10am to 1pm.

Universal Credit starts in Stoke-on-Trent from February 1, and other benefit changes start from April and will affect tenants and landlordsAre you ready for the changes?

 

Find out:

  • about the benefit changes and how they will affect you 
  • how your landlord will want their rent to be paid 
  • how as a landlord, Universal Credit will change the way you receive your rent 
  • what jobs may be available for you 
  • what training or skills are available for you to try 
  • how to make the most of the money you get and what you are entitled to 
  • where and how you can access free use of computers and the Internet 
  • which agencies can provide you with the right advice and support 


Free refreshments.

Free transport from designated pick-up points across the city.

Free parking at John Street multi-storey car park between 8am - 2pm - satnav postcode: ST1 3DX.

For further details call: 01782 234234

 


food hygiene logo

Look out for the food hygiene sticker 

When you’re choosing somewhere to eat for family and friends, you want to know the business takes food hygiene seriously. Checking the food hygiene rating is one of the things you should to help keep your loved ones safe.

 

The rating gives you an insight into places you can’t see like the kitchen and means you can make an informed choice about where you eat.

Simply look for the green and black rating sticker on the window or door and if you don’t see one, ask or you can check online by clicking here.

 

What is the Food Hygiene Rating Scheme?

It provides information about the food hygiene standards found by local authority food safety officers when they inspect food outlets to check they are meeting food hygiene law. This law is in place to protect peoples’ health. 


Claim your state pension online - anytime 

Gov.UK - the national Government website - now allows you to claim your state pension online. 

The site has a handy step-by-step question and answer which guides you towards the information you need to be able to claim your state pension.

And an added bonus is you don't need to wait; claiming your state pension online can be done 24-hours a day/seven days a week. 

 

Click here to find out more about claiming your state pension online.

Claim your state pension online

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