Winter 2024/2025
In this edition:-
Empowering patients to take control of their nutrition
Share your views on adult mental health services
Been admitted to hospital? Give your feedback on your hospital discharge
Do more with the NHS App
Down's Syndrome Group
One Health and Care Shared Care Record
UHNM's Strategy Engagement Event
Ear Wax survey
Get INTO walking and cycling - Free activities in Newcastle-under-Lyme
Live Life to the Max
Entitled To - online benefits checker
'Just add veg'
The Bread and Butter Thing
UHNM campaign to tackle abuse towards NHS staff
Fire and Rescue Service falls response and home from hospital teams
New UHNM-led tool helping to get patients home quicker
Make volunteering your New Year’s resolution as a Community First Responder
MyActive Leek redevelopment
New Assessment Unit to help prevent unnecessary hospital admissions
New maternity equipment - Queen's Hospital
Are you interested in helping NICE develop quality standards?
Empowering patients to take control of their nutrition
Health and care organisations across Staffordshire and Stoke-on-Trent want people to be able to enjoy the food and drinks they love, instead of having supplements that often might not be as nice and give very little benefit in most cases. To do this, we are promoting the ‘Food First’ approach, to empower people and their carers/loved ones to make small, easy swaps to their everyday meals and drinks to make them more nutritious.
To support this, local clinicians are being asked to stop prescribing certain supplements to local people aged 18 and over unless they meet certain criteria. This includes only prescribing these supplements if they have spoken to a dietitian, who agrees that the person really needs them.
Instead, dietitians from local healthcare organisations have worked to create some simple recipe sheets, which give hints and tips about how people can easily add calories and protein to the meals and drinks they already have at home. Find out more about how you can take control of your nutrition here where you’ll also find helpful recipe sheets and FAQs.
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Share your views on adult mental health services across Staffordshire and Stoke-on-Trent at public events
Residents are being asked to share their experiences and views on adult mental health services across Staffordshire and Stoke-on-Trent to inform the delivery of the new Adult Mental Health Inpatient Services strategy for 2024 – 2027 from Staffordshire and Stoke-on-Trent Integrated Care Board (ICB). The ICB would like feedback from its communities across Staffordshire and Stoke-on-Trent about adult mental health services to help it to deliver the best possible care for people with mental health needs.
A series of online and in-person public involvement events will be held in February and March 2025 where people will be able to give their feedback.
The ICB is also running an online survey, open until Friday 14 March 2025, for people to give their feedback. If you need the online survey to be in a different format or language or need help to complete it, please phone 0333 150 3069.
Further details / book your place here.
Have you been admitted to hospital? Healthwatch would like you to tell them about your experience of leaving hospital to go home (hospital discharge). Please share how you, or a loved one, found the discharge process to help to improve services. The survey will close on Sunday 9 February. You can access the survey and find out more here.
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Do more with the NHS App
Do you or anyone you know struggle to access your healthcare online?
Library staff across Staffordshire and Stoke-on-Trent have been specially trained to serve as ambassadors for the NHS app. Their role is to promote the app’s benefits and provide guidance on how to use its features effectively. These ambassadors are available to offer support, with face-to-face sessions bookable for those who need assistance. This service is particularly valuable for residents who may lack digital skills or access to devices or the internet, especially in disadvantaged communities. For more information, visit the ICS website.
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Down's Syndrome Group
Staffordshire and Stoke-on-Trent ICS are looking for adults with Down’s syndrome (also referred to as Down syndrome) to come together to talk about Health, Social Care, Education, Housing and Employment in Staffordshire and Stoke-on-Trent. We want to hear what works and what changes they would like to see.
This group will meet every few months and will be led by Ed Daly, a young man from Staffordshire, with Down’s syndrome, and Karen Webb, Deputy Senior Responsible Officer, for Learning Disabilities and Autism at Staffordshire and Stoke-on-Trent ICB. Read more.
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Joining up the dots to improve your health locally
The One Health and Care Shared Care Record in Staffordshire and Stoke-on-Trent is an online record where different health organisations write important information about your health. Securely joining up the dots between health and social care data, the system creates a complete picture of your health needs. Sharing and analysing information from the NHS and other public services (such as councils, hospitals, and social care providers) helps us to improve health, prevent illnesses, and ensure that public resources are used effectively. Only clinicians that are directly involved in your healthcare can see your personal details. However, patient data can now be used in an anonymous way (meaning that the staff cannot see your personal information) to help local doctors and nurses better understand local people’s health and improve care for everyone. Read more.
UHNM's Strategy Engagement event
University Hospital and County Hospital (UHNM) are currently taking some time to refresh their Trust-wide strategy to support the ambition of being relevant for today and ready for tomorrow. The strategy is a medium to long-term plan that describes what we will do in the coming years. This includes how we can improve things for our workforce, services and support given to patients and families. Last year, UHNM talked to staff about what was important to them and now want to hear the views from key partners and stakeholders. You can join the conversation on Monday 10 February at the Wade Centre, Stoke-on-Trent at 1pm. Contact laura.norcup@uhnm.nhs.uk if you are with to attend.
Ear Wax removal survey
The NHS Integrated Care Board (ICB) for Staffordshire and Stoke-on-Trent is committed to providing high quality GP services for patients. As part of that we want to gather views from local patients to understand more about your experience of accessing and using services for Ear Wax Removal. This will help inform future decisions about the services. We want to assure you that no decisions have been made at this time, but getting your views will help shape the decisions taken in providing these services in the future. The survey will close on 11 February at 4pm. Please follow the link to take part.
Get INTO walking and cycling in Newcastle-under-Lyme
INTO (Inspiring New Travel Options) is an Active Travel scheme run by Staffordshire County Council, based in Newcastle-under-Lyme. A dedicated team of coaches host a variety of free and fun activities to improve health and wellbeing for adults across the district.
Activities include coach-led walks, bike rides, training and one-to-one sessions all tailored to different levels of physical ability to suit each participant. Read more.
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Live Life to the Max (Stoke-on-Trent)
This user-friendly online service gives residents, their families and carers 24/7 access to care services in Stoke-on-Trent and immediate opportunities to help themselves. Bettercare Support is an online questionnaire which identifies a range of day-to-day support needs. The information will be used to direct users to specific community services to help maintain independence and improve quality of life, or through to adult social care as a direct referral. The new service replaces the need to make phone calls, or wait in queues or for face-to-face meetings, and will streamline the whole referral process. Read more.
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Entitled To - Benefits Checker
Entitled To is an online benefits checker, that is easy to use, to find out what benefits someone may be entitled to. Entitled To is available on Staffordshire County Council’s website.
The calculator is free to use, and it should only take 10 minutes to complete - all details input into the system are anonymous. You’ll just need information about any savings, income, pensions and existing benefits for the individual and if applicable their partner. There is a short YouTube video which shows how simple it is to use.
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Just add Veg
'Just add veg’ is a Staffordshire County Council campaign providing simple ideas and tips on how to add a portion of vegetables when preparing your favourite meals. Vegetables are a great source of vitamins, minerals and fibre, and an important part of a balanced diet.
Follow this link to find some healthy recipes and eat well guides.
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The Bread and Butter Thing - East Staffordshire
Food redistribution charity, The Bread and Butter Thing (Bread and Butter) is bringing it’s fresh, affordable food offering to East Staffordshire in partnership with East Staffordshire Borough Council. With a focus on healthy, surplus food, the first two hubs opened in November and December with two new hubs scheduled to open this month in Burton-Upon-Trent. Read more.
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UHNM campaign to tackle abuse towards NHS staff
‘We’re People Too’ will see messages from staff who have experienced some form of physical or verbal abuse while at work shared across both Royal Stoke University Hospital and County Hospital, Stafford. The campaign is aimed at raising awareness and reinforcing a zero-tolerance approach to all forms of abuse towards UHNM staff, including physical, verbal, racial, and disruptive behaviour. Anyone can pledge their support to the campaign by using hashtag #WerePeopleToo on social media. Read more.
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Fire and Rescue Service celebrates anniversary of falls response and home from hospital teams
December saw the anniversary of two vital teams run by Fire and Health Partnership Technicians which have relieved pressure on the NHS and supported over 3,500 vulnerable people .
The falls response team attend non-injury falls to relieve pressure on the ambulance service whilst the home from hospital team transport patients back home after a hospital stay and ensure they are settled back into their properties. Both teams have dedicated personnel that are not on duty firefighters. Read more.
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New UHNM-led tool helping to get patients home quicker
The High Risk of Delayed transfer of care (HRD) tool, is being used at Royal Stoke University Hospital and uses data from patient’s health and care record to help identify those most at-risk of delayed discharge, enabling staff to better plan timely and appropriate care. The tool is on a six-month trial in areas including the Emergency Department (ED), and Older Adults wards. Read more.
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Make volunteering your New Year’s resolution as a Community First Responder
West Midlands Ambulance Service (WMAS) is recruiting for a new band of volunteer lifesavers as Community First Responders (CFRs).
Volunteer CFRs are members of the general public who have received medical training from WMAS and respond, when available, in their own time and without pay, to emergency 999 calls in both urban and rural areas. They are not a substitute for ambulance staff; however, they provide life-saving skills and are trained in basic lifesaving techniques. Their availability, close proximity and knowledge of their area are among their many valuable assets. Read more.
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Start of MyActive Leek redevelopment
Work on a multi-million pound project to expand and fully modernise MyActive Leek (formerly Brough Park Leisure Centre) is now underway. The new health and wellbeing facility is due to re-open in early 2026 and facilities will include a new community wellness suite to support people who are new to exercise, recovering from illness and injury or being referred by their GP. You can find out more including what else the facility will offer here.
New Assessment Unit to help prevent unnecessary hospital admissions in frail and elderly patients
A new service aimed at preventing frail and older patients being admitted into hospital has opened at County Hospital, Stafford. The Frailty Assessment Unit (FAU) will treat patients aged over 75 who attend County Hospital’s Emergency Department to ensure they receive appropriate and timely care so they can return home at the earliest opportunity. It’s hoped the Unit, which opened in November, will save UHNM around five inpatient admissions a day. Read more.
New maternity equipment to monitor babies provides a better experience at Queen's Hospital
Women and birthing people at Royal Derby and Queen's Hospital Burton will now benefit from an innovative piece of equipment that can monitor a baby's heart rate wirelessly during labour, meaning pregnant people can be more mobile and use a birthing pool, creating a more personalised birth experience. Telemetry is a wireless monitoring device that is used during labour to continuously monitor a baby's heart rate for people who have risk factors identified during pregnancy. Read more.
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Are you interested in helping NICE develop quality standards?
The National Institute for Health and Care Excellence (NICE) produces guidance on the most effective ways to prevent, diagnose and treat disease and ill health, and provide social care support. Our guidance is based on research evidence and takes into account the views of people working in or using relevant services, and other stakeholder groups.
NICE is currently looking for someone with lived experience (people who have been patients, parents, unpaid carers, people who use health and care services or community members) and their advocates (currently referred to as 'lay members' at NICE) to join the committee who develop NICE's quality standards.
Read more.
To stay tuned with our campaigns, make sure you follow us on Twitter and Facebook via @StaffStokeICS for the ICS accounts and @StaffsStokeICB for ICB accounts.
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