Southwark Life Housing News - Summer 2018

Having trouble viewing this email? View it as a Web page.

SLHN banner

Enewsletter for Southwark Council tenants and homeowners

Peter John


New cabinet members

On 21 May, Councillor Peter John OBE, Leader of the council, was re-elected as Leader for the next four years. His first job following this re-appointment was to select a new cabinet. Cllr John said: “It’s a great honour to have been re-elected to serve as Southwark’s Leader and I’m delighted to be supported by such an excellent and diverse new cabinet, who will deliver on our priorities of building new homes, improving our environment, and embedding links with all of our communities so that all of our residents can benefit from the opportunities that are being created in our borough.”

Repairs


Council repairs to be brought in-house

From 1 October, the council’s repairs service for tenants will be brought in-house following the end of its contract with Mears. Over the years there have been challenges with the service offered by contractors, and despite huge progress in response times and resident satisfaction, the council knows there is still more we can do to improve our repairs service for our tenants. We cannot promise improvements overnight, and as with any change we expect that in the first few months after the council takes over the repairs on 1 October, we may have a few teething problems. We would ask for your patience and understanding while we use those early weeks to iron out any challenges related to such a complex shift of people and systems. Ultimately our ambition for the new service is for Southwark to have the best repairs service in the country, quick to respond and to fix problems to a high standard. We look forward to working with local people as we develop our plans.

Help is available for households threatened with homelessness

On the 3 April 2018 The Homelessness Reduction Act came into force and introduced the biggest changes to homelessness services in over 40 years. Since 2016 the council has been an award-winning early-adopter trailblazer, trialling innovative new services in preparation for the act. It is now a requirement for local authorities to provide earlier and expanded work to prevent those threatened with homelessness. This has resulted in a big expansion of the advice and assistance that is offered to households, particularly to singles and couples with no dependants. Visit our website for more details and how to contact us.

houses


Would you like to join our homeowners readers’ panel?

The council produces a range of information and online tools for homeowners. We need to ensure that our information is easy-to-read, concise, useful and well-designed. Our readers’ panel is one of the ways you can tell us what you think.

Any resident is welcome to join the panel; all you need to do is add your email address to our homeowners readers’ panel distribution list to allow us to occasionally send items to the panel to review and provide feedback on. Please email us if you are interested in joining the panel.

Grants and loans are available for repairs and improvements to your home

If you are a home-owner, the council offers a range of grants and loans to help you with carrying out repairs and improvements. If you are disabled and need adaptations to your home to make it easier to live in, you may qualify for a disabled facilities grant of up to £30,000.

The types of repairs that the council could help with include: roof repairs and windows repairs; electrical works, damp proofing and central heating; adaptations to the home including stair lifts, ramps, level access showers and much more.

The council also provides a handyperson service. If you are over 60, or any age with a disability and require small repairs carried out, then we can help. For further details, please call 020 7525 1873 or email us.

carnival


Bermondsey Carnival at Southwark Park

Bermondsey Carnival will bring an exciting programme of music, dance and events to Southwark Park on Saturday 20 June from 12pm to 8pm. There will be performances by Salute to Sinatra, Abba Girls tribute, Tiny Tina, Kindred Soul and a host of other great artists. For full event line-up and details visit our website.

Southwark tenant wins £1,000 prize draw

One lucky Southwark tenant has won £1,000 after taking part in an annual council housing survey. Sheila Houry from Dulwich was selected in a prize draw after completing the survey about major works that took place in her block. Ms Houry, who has lived in Southwark for over 60 years, said she had been happy with the way the works were carried out on her home.

English


Learn English in Southwark for free

The council in partnership with Bosco Centre are offering fully funded English lessons for Southwark residents aged between 14 and 19. The courses include reading, writing, family learning and activities. Please contact Bosco Centre on 020 7232 0440 or email us to find out more.

cooking class


Let’s get cooking!

Do you want to gain practical cooking skills, find out about healthy eating and get the most out of your food budget?

Don’t miss the opportunity to attend free weekly cooking courses near you. Previous participants have commented; "My daughter now eats vegetables!" and "I had a good laugh and got to meet my neighbours". Places are free but limited, please click here to register your interest or if you require further information.

Landlord forum – save the date

The next landlord forum will be taking place on Thursday 20 September – further details will be available shortly on our website.

Homeowners arbitration service

Did you know that the council is one of the few social landlords to offer a free binding arbitration? We have established tribunals that act independently to resolve disputes between homeowners and the council.

You can find more detailed information on the MySouthwark homeowners agency website pages or you can email our arbitration service.

Michael Scorer


New Strategic Director for Housing and Modernisation

The council welcomes a new Strategic Director for Housing and Modernisation, Michael Scorer, who brings with him a wealth of experience in the public sector.

In his previous role as Director of Housing Services at Hackney Council, he was responsible for delivery of all housing services to over 30,000 tenants and leaseholders. Michael has also worked for both the NHS and local government on health integration and outside of work is a trustee of a local homelessness charity.

Michael said “This is a fantastic borough with a great track record and a very bright future. Listening and responding to our residents will be at the heart of what we do and I will be working hard to deliver the priorities of new council homes as well as investing in repairing, maintaining and improving the homes that we already have".