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Spotlight On August 2021
Spotlight On is an E Bulletin which we will issue for a specific topic or relevant information that will be out of date by the normal issue timeframe.
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Cyber Scam Presentation by South Yorkshire Police
Throughout lockdown digital has been a very useful tool for a lot of us. Banking, shopping, keeping in touch with family and friends. Zoom, Skype, WhatsApp, Facebook and Twitter to name just a few have become part of everyday routines for some of us.
With the increased use of online services online scams are becoming more commonplace. To help raise awareness we have a special presentation given by South Yorkshire Police.
To book a place please email MakingAccessEasier@Sheffield.Gov.UK or call Shahid Khan on 07391863249
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Free weekly online IT training for tenants
Our partners Heeley Trust are running online IT sessions, which are free for tenants to attend, that cover lots of different topics from editing documents and spreadsheets to learning about passwords and accounts.
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Free online IT lessons via Zoom (every Wednesday at 1pm and Thursdays at 10.30am)
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iTea and Chat - half hour 1-2-1 slots for support with laptops, tablets and smartphones (Tuesdays 11am onwards). Please call to book a slot.
- Free Apple iPad & iPhone training
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Device Doctor - friendly over the telephone support for understanding the internet, email and your device
If you are interested in learning something new or just brushing up on your IT skills, then why not sign-up. All you need to do is call Heeley Trust on 0114 399 1070 and ask for Toni or call 07895 986 541 and ask for John to register your interest or email - info@heeleydevtrust.com
Guidance on how to download, install and use Zoom will be provided.
For further information visit our website.
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 Many of our customers now go online to access our services, whether that be ordering a repair, checking a rent balance or bidding for a property.
The Covid pandemic has resulted in more people trying out new digital channels that are quick, convenient and cost effective for both the customer and service provider. We are delighted that so many of you are embracing new ways of communicating and engaging with us, and we’ll continue to make sure our online services develop to meet the growing demand.
In line with the easing of restrictions nationally, we have re-opened our First Points at Hillsborough, Crystal Peaks and Sorby House, along with Howden House and Sheffield Property Shop. We have chosen these sites for re-opening as they are traditionally our busiest access points and in locations which have good transport links. However, there will only be a limited number of appointments available each day, which must be booked in advance. We will prioritise emergencies and complex cases so please continue to use our online services and call centre where you can. Our other housing offices remain closed for now.
Office visits will be very different to before the pandemic with restrictions and measures in place to keep customers and staff safe.
If you feel you need to speak to someone face-to-face, please call 0114 293 0000 so we can assess your enquiry.
Click here for Housing Services
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