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During this extremely difficult and unprecedented time, we want to reassure our tenants we are still here to help.
We are aware that many of our tenants may have been financially affected by Covid 19. As Councillor Julie Dore, Leader of Sheffield City Council, has said: "I can confirm that as part of this Council's commitment to supporting our tenants through difficult times, no council tenant will lose their home because of Covid-19".
However, tenants are still liable for their rent and should pay this as usual where they can. If you are facing financial hardship and will struggle to pay, please click on the link below for help available.
If you need further help or advice, please contact us as soon as possible on 0114 293 0000 so we can agree a realistic repayment plan and support you through this difficult time.
If you are self-isolating, remember you can pay your rent without leaving your home. The quickest and easiest way is by Direct Debit. Click on the button below for advice about how to set up a Direct Debit, as well as make online and automated telephone payments.
Finally, if you are vulnerable and need support of any other kind, contact Sheffield City Council's dedicated support line on 0114 2734567.
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