 The Building Safety Act 2022 came into force on 1st April 2023 and introduces new duties for the management of fire and building safety in high-rise residential buildings. It is one of several pieces of legislation and guidance being implemented by the Government to enhance building safety.
The Building Safety Act 2022 will help people be and feel safer in their homes and will change the way buildings are designed, constructed, and managed. It focuses on the following key areas:
- The safety and standards of all buildings
- Assuring the safety of higher-risk buildings, both in construction and occupation
- Improving the competence of the people responsible for overseeing, managing, and delivering works to higher-risk buildings
- Ensuring clearer standards and guidance
- Putting residents at the heart of a new system of building safety
Organisations who own and manage high rise buildings will need to identify safety risks, put safety measures in places to mitigate any risks and evidence the steps taken, to help ensure the safety of residents.
For more information visit the Government website.
As part of new building safety regulations, we will be writing to all residents with information about what to do in the unlikely event of a fire.
The letters will give you precise information about your home and how to keep you and your family safe.
It is important that you read this letter and keep it safe as you may need to refer to it in the future.
For further information about fire safety, please visit The London Fire Brigade.
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Did you know that Mears have general DIY advice on their website?
These cover a range of topics, from how to unblock a toilet and check your central heating to how to realign a door.
Why not visit our Website for hints, tips and advice to help save you time, and result in repairs being carried out sooner.
Please remember to carry out all repairs safely with the correct tools. Only attempt repairs that you're comfortable undertaking.
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The Regulator of Social Housing would like to hear from residents about its proposals for new regulatory consumer standards.
These consumer standards set out the expectations on how London Borough of Redbridge delivers its housing service.
The new regulations will include the following:
- Safety and quality - keeping your homes safe and well maintained
- Transparency, influence and accountability - Good relationships with tenants, involving tenants in plans and understanding tenants needs and treating them fairly
- Neighbourhood and community - keeping neighbourhood safe and well maintained
- Tenancy standards - how we manage tenancies
As a borough, we are responding to the regulator and will be working with engaged residents to improve and deliver on the proposed standards.
The regulator has published a document that explains the new expectations in a simple and easy to understand format with information on how to respond to their questions. We encourage all our residents to respond to the regulator using the information in the attached document by Tuesday, 17 October 2023.
You can complete the survey by clicking the button below.
For more information visit The Government website here
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Our new Housing Strategy sets out our priorities and vision across housing for the next five years and will shape the services we deliver to local people in the borough.
Our housing strategy will help to address:
- The council’s approach to the development of new homes.
- The improvement of existing homes
- Those in acute housing need, including those who are homeless or at risk of becoming homeless
For more information and to read our strategy in full visit our Lets Talk Redbridge engagement hub here
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Work at Little Gearies, Heathcote and Glade and Parsons Mews (formerly Mossford Mews) is on schedule all work is set to be completed on time.
The Loxford Lane development has been changed to 100% social housing and will now be developed under the Affordable Housing Programme. Demolition works are currently taking place on site and we anticipate that construction will begin before the end of the year.
We recently organised trips to Southend-On-Sea for our residents who are living close to the construction of our new homes. These trips were supported by the building contractors, Equans and Hills, as part of their Social Value Contribution.
To find out more about visit our Affordable Homes Programme engagmment hub here
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What to do if you are unhappy with our service
If you wish to talk about a problem with your housing you can speak to one of our friendly housing officers. We will try and resolve matters promptly and prevent them from escalating. You can do this by telephoning our duty line on 020 8518 2400.
If you wish to make a complaint, you can inform one of our team, although the quickest and easiest way to make a complaint is by completing the online complaints form.
Did you know you can contact the Housing Ombudsman at any time for support in helping to resolve a complaint? The Housing Ombudsman Service is set up by law and is free, independent and impartial.
For advice and help to find a resolution you can contact the Housing Ombudsman at any time whilst your complaint is going through our complaints process, although the Ombudsman cannot make a formal decision on a case at this stage.
More information about the Housing Ombudsman, including contact details can be found on the Ombudsman Website.
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We want to ensure that you can tell us how we are doing and that we are delivering the best service to you.
We have a range of ways that you can get involved and help us improve.
Click the button below to find out more
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