We conducted a series of Estate Days over the summer holidays across several of our Affordable Homes schemes. 

Over the course of these estate days, residents affected by the new homes had the opportunity to meet with the contractors and the project team to discuss support available to them. 

One of the main focal points for discussions was the landscaping around the existing estates which drew both comments and suggestions from residents. To update, we are currently reviewing the landscape design, having listened to feedback received. Residents will be invited to provide further feedback once designs have been updated and finalised.

To help tackle the growing problem and rising number of homeless households and increasing cost of accommodation, we’ve committed to building 600 new affordable homes by 2024 and procuring temporary properties which can be constructed at pace on council owned land.

The work doesn’t stop there, to secure an affordable supply of temporary accommodation in order to meet the growing demand for housing, we’ve invested £45 million in our Housing Purchase and Repair Programme, allowing us to buy, repair/refurbish a mix of two, three, four and five bedroom properties with the current emphasis on the larger units.

If you’re considering selling your property, please contact the Home Ownership Team for further information.

In July, Cllr Vanisha Solanki, Cabinet Member for Housing and Homelessness and Cllr LLoyd Jacob Duddridge, formally opened the new gym area on the Orchard Estate. 

Previously, this was a seating area that would occasionally attract anti social behaviour due to it's location and being poorly lit. Having undergone a complete revamp, the area now consists of three pieces of exercise equipment, allowing residents the opportunity to improve their health and well-being

Alongside the installation of the new equipment, we've also removed the damaged benches, installed solar powered floodlights and refurbished the existing railings surrounding the area to help combat anti-social behaviour. 

Cllr Solanki said, "As part of our overall plan in making continuous improvements to estate/council properties throughout the borough, the new outdoor gym on Orchard Estate will provide residents with an area to exercise and improve their health and well-being". 

A range of flood alleviation measures are being installed across Redbridge to increase the borough’s resilience to flooding.

The move by the council comes as the risk of flash floods occurring more frequently increases as a consequence of climate change, and follows last July’s widespread flash floods, which impacted neighbourhoods in Redbridge and across London.

To find out more, visit our webpage.

Would you know what to do in a flash flood incident? Watch our video packed with advice to help you stay flood aware, and how to deal with a flood emergency.

If you wish to talk about a problem with your housing you can speak to one of our  friendly neighbourhood officers by calling our duty line on 0208 518 2400. We will aim to help resolve matters and prevent them from escalating. 

If you wish to make a formal complaint the quickest and easiest  way is to complete our online complaints form at www.redbridge.gov.uk/have-your-say/complaints-about-our- services , alternatively please inform a member from our team. 

Contacting the Housing Ombudsman 

Did you know you can contact the Housing Ombudsman at any time for support in helping to resolve a complaint? The Housing Ombudsman Service is set up by law and is free, independent and impartial. For advice and help to find a resolution, you can contact the Housing Ombudsman at any time while a complaint is going through our complaints process, although the Ombudsman cannot make a formal decision on a case at this stage.

More information about the Housing Ombudsman, including contact details, can be found at www.housing-ombudsman.org.uk .