 Thank you for supporting our bin crews at Christmas, and throughout the whole year.
We've heard some lovely stories of kindness this month, with people baking festive treats and writing Christmas cards for our crews.
Thank you for helping to spread a bit of festive cheer!
Your Christmas and New Year bin collections
Your bin collection dates will be changing between Monday 16 December 2024 and Monday 13 January 2025.
Please check your waste collection information carefully as there will also be changes to which bins and containers can be put out over the festive period.
There will be no recycling and waste collections on the following dates:
- Wednesday 25 December (if you normally receive a collection on a Wednesday, your collection will be on Monday 23 December)
- Thursday 26 December
- Friday 27 December
- Tuesday 31 December
- Wednesday 1 January.
Bins and recycling containers should be put out for collection by 6am.
Garden waste
Garden bin collections, including the additional garden waste service, will be suspended between 16 December and 13 January.
Bulky waste
Bulky waste collections will be paused from Thursday 19 December until Wednesday 8 January. Bookings for January collections will open on Monday 23 December.
Collection calendars
You can find your Christmas and 2025 collection dates, and download and print your collection calendar, by visiting our website.
Contact us to request accessible formats of the calendar, such as braille and large print.
Watch our video to see how to check your waste collection dates.
 Finding your waste collection information
An update on our waste services review
Last month we promised to update you once we had more to say on our plans to introduce a new household recycling system to replace the current boxes and bags.
For several weeks we've been asking the government for updated guidance on its Simpler Recycling legislation before we could decide on what type of containers to use.
We understand that this has been frustrating for those of you patiently waiting for a change to your recycling collections.
We're pleased to say that the government has now provided updated guidance, which means we can continue with our plans as part of our waste services review.
The new guidance outlines that all councils across England will be expected to provide collections for residual (non-recyclable) waste, food waste, paper and card, and all other dry recyclable materials such as plastic, metal and glass.
However, the guidance also gives councils the flexibility to decide on the best systems to collect these different types of waste to suit local need.
We'll use the government's guidance, along with staff feedback and the nearly 20,000 responses you gave to our recycling container survey earlier this year, to decide on the new recycling system.
In the meantime, thank you for your patience. We hope to have more to share with you soon.
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