14 October - Coronavirus update from North Devon Council

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North Devon Council Newsletter

Current information about Coronavirus (COVID-19)

Update on Coronavirus cases

Covid cases in North Devon

This data is from https://coronavirus.data.gov.uk/cases

As with the rest of the country, numbers are continuing to rise in North Devon. Our rate of infection is still below the regional and national average but it’s still important that we all continue to practice the advice as coronavirus is more prevalent in our community.

✋ Wash your hands regularly
😷 Wear a face covering when required (if you’re able to)
↔ Make space – try and keep two metres away from people you don’t live with
🗣🌡👃👅 If you have symptoms isolate immediately get tested – nhs.uk/coronavirus, call 119 or book a test via the NHS COVID-19 app
⚠ Self-isolate when you need to – if you/someone you live with or who’s in your bubble has symptoms/tests positive, if you’re asked to by NHS Test and Trace, if you return from abroad from a country on the quarantine list. For more information on when to isolate go to: http://bit.ly/NHSSelfIsolationAdvice

See Map


Covid-related service delivery disruption at NDC

loading green bins

North Devon Council customers are being advised of potential service disruption due to Coronavirus.

The authority has had two members of staff test positive - one in Waste and Recycling and one in the Customer Services telephone team. As a result, other members of staff have been instructed to self isolate.

This means that refuse collections may not always be completed although the teams are doing the best they can to reach everyone.

If bins are missed, customers are advised to leave them out for 48 hours but if they aren't collected, to take them back in and put them out again on their next scheduled collection day alongside any extra waste.

Due to the staff shortages, the NDC Customer Services team has closed Lynton House in Barnstaple. Ilfracombe and South Molton Town councils have also closed their joint reception areas. This means that all three councils can now only be contacted online or via telephone.

Almost all North Devon Council business can be carried out on its website and customers are being urged to use that option first and to only telephone if absolutely necessary.

People wanting to contact Ilfracombe Town Council should visit their website. People wanting to contact South Molton Town Council should visit their website.

The councils can be contacted on the following telephone numbers:

NDC: 01271 327711

ITC: 01271 855300

SMTC: 01769 572501 

The situation will be reviewed again at the end of next week.


Our local COVID alert level is MEDIUM

Let's help it stay that way...

Medium alert

Test and Trace Support Payment

Test and trace support graphic

Workers on a low income who need to stay at home and self-isolate may be entitled to a payment of £500 through the Test and Trace Support Payment scheme.

You can apply for a self-isolation payment if you are aged 16 or over and you:

  • you have been told to self-isolate by NHS Test and Trace on or after 28 September – either because you have tested positive or you have been in close contact with someone who has
  • you have been given an 8-digit reference number provided by NHS Test and Trace
  • live in North Devon district
  • have a job or are self-employed
  • are unable to work from home and will lose income as a result

Check whether you are eligible and apply for the payment on our website:

Apply Online


If your nose isn't covered, you aren't safe

Face covering should cover your nose

Please don't think it's okay to wear your mask just over your mouth -  don't be a dumbo, cover your nose too.

Click for Info


New hotline launched to report COVID fraudsters

COVID fraud hotlint

Over 150 COVID support schemes have been introduced by the government to help those struggling financially, but a minority of individuals have been abusing these schemes by claiming support illegally.

The government and the independent charity Crimestoppers, have launched a new COVID Fraud Hotline (0800 587 5030) for anybody with any concerns. Further information is available online.

Click Here


Changes to travel corridor list

Flying aeroplane

If you arrive in England from Lesvos, Santorini, Serifos or Zakynthos after 4am 10 October 2020 you may not need to self-isolate. Read the rules about when you need to self-isolate and for how long.

You may be fined up to £100 for failure to fill out the passenger locator form ahead of your arrival into the country, or more if you break this rule more than once. You also may not be allowed to enter the UK (unless you’re either British or a UK resident).

In England, if you are required to self-isolate and if you do not, you can be fined £1,000. If you do not provide an accurate contact detail declaration – or do not update your contact detail form in the limited circumstances where you need to move to another place to self-isolate – you can be fined. These fines start at £100 and will double – up to £3,200 – for repeated offences.


Other sources of advice and information

Avoid misinformation on Coronavirus - only follow advice from official, trusted sources. 

Devon County Council

 

GOV.UK

 

NHS England

 

Public Health England

 


A reminder to wash hands, cover face and leave space