AIS Direct April 2019

AIS Direct

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Welcome to the April edition of the AIS Direct newsletter.

Inside this month you can check out the Adult Hub Activity website for lots of great ideas of things to do with your spare time. There is advice on how to heat your home efficiently and help for older residents to keep your home secure.

You can have your say in the Healthwatch/NHS survey on the 'Future of the NHS'. All this and much more......


Your feedback is very helpful to us, if there is anything you would particularly like to see in future editions or if you have any comments to make please email us

If you would like to look back at previous copies of the newsletter, visit the AIH website.

Happy Easter from the Adult Information Service

easter bunny in basket

Adult Information Service

The Adult Information Service (AIS) offers information and advice to residents of North Lincolnshire on services and activities available in your area, Adult Social Care, Organisations that may be useful to you and other council services.

Contact Us

You can contact the team Monday to Thursday, 9am to 5pm and on Friday, 9am to 4.30pm by telephoning 01724 296607 or email . Your enquiry will be handled in a professional, friendly and sensitive manner.


Adult Information Hub


The Adult Information Hub is your 'go to' website for advice and information about adult social care services and much more...

You can find:

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Parkinson's Disease Awareness Week - 8-14 April


Parkinson’s is a progressive neurological condition.  This means that it causes problems in the brain and gets worse over time.

There are three main symptoms of Parkinson’s Disease which are:

  • Involuntary shaking of particular parts of the body
  • Slow movement
  • Stiff and inflexible muscles

Although these are the main symptoms, there are a wide range of other physical and psychological symptoms that a person with Parkinson’s disease can also experience.

1 adult in every 350 people is diagnosed with Parkinson’s in the UK.  Parkinson’s Awareness Week is there to reach more people affected by the condition and raise awareness of the services and support available to them. 

Whether you are living with Parkinson’s or are caring for someone with Parkinson’s there is lots of support available on the Parkinson's.Org website

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Stress Awareness Month - April


April is Stress Awareness month.  Are you feeling stressed or have you noticed anyone around you becoming increasingly stressed?  There are many different signs of stress, sometimes these are fairly obvious such as feeling irritable, anxious, depressed, unable to switch off or feeling tired and having trouble sleeping.  Sometimes the signs are much harder to recognise.  You can read more about the signs of stress on the Mind website.

If you’re stressed, whether by your job or something more personal, the first step to feeling better is to identify the cause.  The NHS website has some valuable advice about what you can do to address stress and some stress busting tips.

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Mental Health

Older man

Mental Health problems in older adults are very common, although different types affect different numbers of people.  Depression affects around one in five older people, and as many as two in five people living in care homes.

It may be that a particular event has affected your mental health, such as loss of independence, bereavement, loss of income or moving into a care home, or it may be that there is no obvious cause.

Whatever the reason for your low mood, there is always help available:

  • Talk to your GP
  • Tell someone you trust
  • Emotional Support helplines such as Samaritans 116 123 or The Silver Line 0800 4 70 80 90
  • Mental Health helplines such as Rethink 0300 5000 927 or Mind 0300 123 3393

The Independent Age website has lots of support and advice and there is a free guide to ‘Dealing with Depression’ available to download. Also, visit the MIND website for lots of useful information and support. 

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Irritable Bowel Syndrome - Awareness Month

Irritable bowel

If you have IBS you are not alone.  April is IBS Awareness Month and the aim is to raise awareness of IBS and encourage those with symptoms of IBS to get checked out.

Many people remain undiagnosed as they don’t recognise the symptoms (which may come and go).  These can include:

  • Stomach Cramps
  • Bloating
  • Diarrhoea
  • Constipation

If you feel you are experiencing these symptoms it would be worthwhile to seek medical advice. 

Whether you think you may have IBS or have been diagnosed with IBS, further information and support can be found on the NHS website.

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The Government has announced that the NHS budget will be increased by £20bn a year.

In January 2019, the NHS in England published an ambitious ten-year plan showing how this extra money will be spent.

The NHS want to know what you would do so here is your opportunity to tell them and make your voice heard. It takes only a few minutes but the impact could last a lifetime.

The Long Term Plan sets out what the NHS wants to do better, including providing better support for people with cancer, mental health conditions, heart and lung diseases, long-term conditions, such as diabetes and arthritis, learning disabilities, autism, and for people as they get older and experience conditions such as dementia. 

Please complete the survey below if you would like to share your views on long term conditions.

Take the short SURVEY

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Carers' Support Centre

Carer Support

Relaxation in the Lavender Room at the Carers’ Support Centre in Brigg

Take time out to de-stress, relax and unwind in the calming surroundings of the Lavender Room.  Recharge your batteries and face the rest of the day with renewed energy and vitality. 

Relaxation therapies help your body release those feel-good hormones that make you feel happy inside.

Beauty treatments, reflexology and types of massage including Indian head, Shiatsu or back, neck and shoulder all available. Appointments in the Lavender Room are available to anyone however, prices are substantially reduced for carers.

Call 01652 650585 for more information or to book your appointment today!

Treat yourself – you are worth it!

Take a look at the Carers' Support Website for lots more information and advice for you in your caring role.

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Scunthorpe's New Market is Open!

SJM open

The brand new multi-million pound St John's Market has opened in the heart of Scunthorpe town centre.

On the ground floor there is a variety of butchers, greengrocers, fishmongers and bakers, as well as jewellery, accessories, toys, books, music and hairdressers. 

The Food Court is located on the first floor selling everything from paninis and Indian food to desserts and alcohol. It has a large communal area for eating, drinking and socialising.

A range of stalls can also be found on the first floor including fashion, homeware, cosmetics, sweets, accessories and babywear – plus much more.

St John’s Market is open Tuesday to Saturday from 8am to 5pm. The Food Court is open Monday to Saturday from 8am to late.

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Have you registered your blue badge at the hospital?

blue badge

The automatic number plate recognition barrier will recognise your number plate. When you pay you will be charged at the Blue Badge holder fixed rate fee. To register email

If you have recently renewed your Blue Badge you will need to email them.

Concessions are also available for cancer patients attending for a course of treatment, parents staying with a sick child overnight, or parents, guardians or next of kin staying for prolonged visits with a patient who is at the end of their life.

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Age UK Lindsey providing a wide range of services!

Age UK

Age UK Lindsey provide a wide range of services including:

  • Transport - wheelchair accessible transport can be arranged for group trips or individual appointments.
  • Men In Sheds - a great place for men to get together, create, chat, share some knowledge and have some fun.
  • Activities – our Lifestyle Centre offers a variety of different activities and groups for you to take part in.
  • Café - breakfasts, lunches and outside catering. Tasty, quality food at reasonable prices. All ages welcome.

For further information visit the AgeUK website. 

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Welfare Benefit Sessions

Age UK are going to be holding welfare benefit sessions on the last Wednesday of every month from 1pm - 4pm.

The sessions are for carers of those over 65 and for carers who are over the age of 65.

Sessions will take place at the Carers' Support Service, Brigg.  Contact 01652 650585 to make an appointment.

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Energy efficient heating for homes


Qualifying residents that currently rely on storage heaters, room heaters and solid fuel fires can be upgraded to A-rated gas central heating for little or no cost (where the property can be connected to a gas supply).

Householders that live in specific postcode areas, or those that receive certain income-related benefits can take part in the scheme. Residents that have a low household income or suffer from a cold related illness could also qualify for support (subject to survey).

Mains gas is still one of the most cost effective domestic fuel types. According to the Energy Saving Trust, the average household could save over £560 a year just be switching form electric heating to gas.

In some instances a connection to the mains gas network will be required to help resident access gas for the first time.

If you or anyone you come into contact with could benefit from a mains gas central heating system and can meet the eligibility criteria, then get in touch with YES Energy Solutions who are delivering the scheme on 01422 417584.

For further information on this scheme please contact North Lincolnshire Council’s Affordable Warmth Officer on 01724 297000, or email: or

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Safe and Sound - Home Assistance Grant

bowel cancer

The aim of this assistance is to help minimise the fear of crime for the residents in the Borough of North Lincolnshire. The Council will provide financial assistance to install certain home security measures in the homes of older owner occupiers.

A range of measures are available, including; door chains, door viewers, window alarms and locks.

For more information go to the council website or call 01724 297000

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What's On

What's On


Are you looking for something to do in your spare time? Do you fancy trying something new?  Why not check out the Adult Hub Activity website? Add a link to your favourites, it's a very handy website. 

There are over 400 listings of groups and activities you can get involved in across North Lincolnshire. Search by date, type of activity or area/location of the activity. Whether you are interested in the ArtsSports or Friendship groups, there is hopefully something for everyone. 

You can also visit the council What's On guide for a wide range of activities and events for families and adults. 

If you know of a group or activity that is not currently listed on either website, please get in contact with us and we will be happy to add it to our ever growing bank of groups and activities.  Contact AIS on 01724 296607.


Rading Friends

Reading Friends - Newschat

Thursday - 10am - 12pm at Scunthorpe Central, Carlton St, Scunthorpe DN15 6TX.

Meet with others to talk about news and current events.  All welcome. Newschat is part of the Library Service’s Reading Friends programme. The group meet weekly throughout the year. 

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Waters Edge

Family Hands - Art Classes

14 April 2019 - 10am – 11am at Waters' Edge Visitor Centre - Maltkiln Road, Barton-upon-Humber, DN18 5JR.

Make your own handprint dinosaurs, unicorns, flamingos, lions and tigers, mermaids and more.

Class content varies from month to month. Booking Essential contact Waters' Edge Visitors Centre -  01652 631500'

See Family Hands Facebook page for other events.

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Normanby events

Normanby Hall Country Park has an action packed programme of family friendly events taking place throughout 2019.

From exciting new events like the Normanby Country Fayre to returning favourites, the Outdoor Cinema and Hall-oween Spooktacular, you’ll be spoilt for choice. With these, the region’s first Go Ape and adjoining golf course to transformed playground areas and special exhibitions, there is something for everyone to enjoy

There has never been a better time to visit the Park, which has won the Family Tourism Award 2019 at the Lincolnshire Tourism Excellence Awards.

Annual memberships offer great savings on repeat visits and start from £20 for a year. These are valid for a 12 month period from the date of purchase and give year round access to the Park and grounds, car parking, unlimited visits to the Hall and Farming Museum, as well as advanced booking and discounts on some ticketed events.

You can buy or renew your membership easily online or at the ticket booths when you enter Normanby Hall Country Park.

Visit the Normanby Hall website for details of What's On.

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