AIS Direct February 2019

AIS Direct

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Welcome to February’s edition of the AIS Direct newsletter.  There are some great articles in this edition including advice and information about debt, benefits, where to get support and things that are coming up over the next month.

Don’t forget that you can also access the Adult Hub Activity Guide for lots of ideas of things to do and the Community Wellbeing Hubs are always a great source of information too.

We’ve already had a bit of snow and ice this year, be prepared and keep informed about any potential disruptions by visiting the council website for information about travel routes and school closures.

Your feedback is very helpful to us, if there is anything you would particularly like to see in future editions or if you have any comments to make please email us

Take care in the wintry conditions

driving in snow

For updates on weather warnings during the next few weeks, visit the Met Office’s website.

When the weather is really bad, please drive carefully and follow this advice:

  • Ask yourself if your journey is really necessary; can it wait until the weather improves?
  • If you must travel, allow plenty of time and drive with care; respect other road users and stick to main roads where you can.
  • Accelerate and brake gently to avoid skidding.
  • Take extra care at junctions where road markings may not be visible.
  • If you get into trouble, especially in snow, stay with your vehicle until help arrives.
  • Make sure you and your vehicle are properly prepared.

For more details about gritting routes and how the council responds during bad weather, visit the winter service and gritting pages.

Don’t forget to look after your health, and keep warm and well during cold weather and freezing temperatures. Check elderly neighbours, friends and relatives are OK. Advice on keeping well can be found on the Adult Information Hub website.

During really cold temperatures, the council will ensure anyone rough sleeping is offered somewhere to stay overnight to keep them out of the cold.


St John's Market - opening 22 March 2019

new market

The brand new, ultra-modern St John’s Market in Scunthorpe will open its doors to its first customer on Friday, 22 March at 8am.

North Lincolnshire Council has invested £4m to create St John’s Market in the heart of the town centre, creating a new home for traders and bringing the vacant former BHS store back into use.

The council has reserved eight stalls as business incubators, offering fledging and start-up businesses a unique opportunity to join 70 other established, independent retailers in their new home.

Read more about this project, including how to reserve a stall, on the council website.

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Baysgarth Leisure Centre - Transformation

Baysgarth extention

The £1.5m transformation of Baysgarth Leisure Centre in Barton into a community facility is progressing well.

North Lincolnshire Council is enabling residents to access a range of services under one roof by bringing them together in the new centre that is expected to open in May 2019.

Work started in summer 2018 and since then the steel structure has been erected, the office has been relocated and the new reception counter is in place.

The investment in the centre includes:

  • A purpose-built library
  • Customer information and advice area
  • Specific facilities for health and wellbeing support
  • Internet café with enhanced refreshment facilities
  • Improved self-service and Wi-Fi access
  • Extended car park to accommodate more customers
  • Comprehensive, high quality leisure facilities

The new facility will improve and expand services on offer in the Barton area. Integration of services will allow for greater access and flexibility.

In addition to this most recent investment, the council invested £80,000 in a new modern health suite at the leisure centre that opened in September 2018. It is located poolside and includes an eight person sauna, six person steam room and a cold drench shower.

Find out more about what is on offer at Baysgarth Leisure Centre and Barton Library including opening times and the facilities available.

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Get composting this year!


Residents in North Lincolnshire are being encouraged to take up home composting to help reduce the amount of waste they produce and recycle more.

Composting at home is an inexpensive, natural process that transforms your kitchen and garden waste into a valuable and nutrient rich food for your garden. It’s easy to make and easy to use.

Did you know, composting at home for just one year can save global warming gases equivalent to all the CO2 your kettle produces yearly or your washing machine produces in three months?

Home composting is simple to do and once you get started, you will be surprised at just how much daily household waste can be recycled. It also has the added benefit of producing a free supply of top quality compost which has a range of uses including as a soil improver, mulch or plant feed and helps your garden retain moisture.

For more details on home composting, including what can go into your composter, go to the composting at home page.

In a bid to encourage more people to recycle their garden waste, the council has teamed up with Straight plc to offer residents home compost bins. Straight plc offers a variety of different composters, wormeries and water butts to suit all your needs.

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Call Connect now offering a new service for South Killingholme

Call Connect

Call Connect have added a new, fixed route to and from South Killingholme to their schedule to help residents get to work or school and access further services.

The new service will leave South Killingholme, Greengate Park at 7.15am, arriving at the Immingham County Hotel at 7.25am. Then, in the evening, the new service will leave the Immingham County Hotel at 6pm, and terminate at South Killingholme Greengate Park at 6.10pm.

The new route will operate Monday to Friday and will pick up from all the intervening bus stops in South Killingholme.

At other times, residents can use the CallConnect service on demand to connect to a service in Immingham or travel to Barton and elsewhere.

For more information on the CallConnect bus, visit the website.

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Lincs Lotto

Lincs Lotto is an exciting weekly lottery that raises money for worthy causes throughout North Lincolnshire.

Tickets are only £1 per week and there is a 1 in 50 chance to win a prize each week with the top prize being £25,000.  There is a draw every Saturday night and tickets can be purchased online.

For more information about Lincs Lotto and to view all the worthy causes take a look at the website.

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Carer Peer Support Groups

carers support

Caring for someone can be a rewarding experience, but it can also be lonely, boring, frustrating, frightening and stressful.

The Carers’ Support Service is here to support you through difficult times and a Carer Peer Support Group can offer the empathetic support that only another Carer can give.

Groups meet regularly throughout North Lincolnshire.  They are a great way to meet other Carers, socialise, develop friendships and share information.

There are some groups that focus on a particular group of Carers such as parent Carers and some groups may focus on a particular condition such as the Dementia Peer Support Group, other groups are there for any Carer in a particular area of North Lincolnshire.

You will be made very welcome at any of the support groups.  Talk to us if you feel that you cannot attend a group because of your caring role.

For more information visit the Carers Support Centre website.  

or contact the Carers’ Support Service on:  01652 650585

or email:

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Peggy's World

Peggys World

Peggy’s World CiC is a service providing holistic support for people with memory problems including dementia, older age and frailty.  They have a “one stop shop” style building based in Scunthorpe, North Lincolnshire and support families, not dependent on where they live.

They aim to support families in a holistic manner with support and leadership via their Specialist Dementia Nurse Tilly.  Their aim is to sustain good mental health for whole family units and sustain relationships by offering timely support with a flexible and responsive approach to a family’s needs.

Visit Peggy’s World website for more information and advice and a calendar of events you can attend.

Age UK now offering drop in sessions

age uk

Age UK are offering drop in sessions at The Lifestyle Centre, Scunthorpe on the last Friday of each month from 10am – 1pm.

Sessions are specific to older people and will provide free information and advice on a wide range of topics including benefits entitlement, housing, local services and social care.

No appointment is necessary, simply drop in to:

The Lifestyle Centre, 34a Crosby Road, Scunthorpe, DN15 6SF

For further details call 01652 636208, email or visit the website.

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World Cancer Day 2019

world cancer day

4 February 2019 is World Cancer Day, it takes place on this day each year.  It is an opportunity to show support and collectively raise awareness and take action.  The theme for World Cancer Day 2019 is “I Am and I Will”, you can read more about it here.

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Are you still paying for Christmas?


The aftermath of Christmas can be a difficult time, even though all the festivities are over you can sometimes be left footing the bill for months to come. 

If you are struggling to pay household bills or are worried about how you will pay your mortgage then there is help available.

Visit the Independent Age website to get support in regaining control of your finances.

Do you know what benefits you're entitled to?

You may also be missing out on some benefits, use this free benefits calculator to find out what you may be entitled to.

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The Alzheimer's Society is there to help


If you or someone you know has questions or concerns about dementia, the Alzheimer’s Society is there to help.  There is a Dementia Adviser service available in person, on the telephone and online.  If you would like more information about the services provided across North Lincolnshire contact 01472 359247, you can also visit the Alzheimer's Society website.

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What's On

What's On


Hattie Briggs at The Ropewalk - 8pm February 8 2019

Hattie is a 25 year-old singer-songwriter, named **Fender Undiscovered Artist of the Year 2017**. Influenced by Joni Mitchell, Foy Vance and Jeff Buckley, Hattie writes and sings from the heart. During her travels she has performed over 450 gigs and festivals and supported Lucy Rose at O2 Shepherd’s Bush Empire, Ward Thomas at O2 London Brooklyn Bowl, John Smith and Blue Rose Code amongst many others.

Tickets cost £10 in advance or £12 on the door, contact The Ropewalk on 01652 660380 for more information.

The Ropewalk, Maltkin Road, Barton on Humber

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Folk Round 'Ere - 7:30pm February 19 2019

Folk Round 'Ere is an evening of songs and prose at Brigg and District Servicemen's Club,Coney Court, Brigg DN20 8EX .  The evening will start at 7:30pm, is free and all are welcome.

For more information or to book a spot to sing/play email:

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Music Therapy with Starlight Arts - Mondays at 10am

Starlight Arts provides opportunities for disabled adults (18+) to engage with drama, both as an audience member and within workshops. Drama based workshops allows individuals to develop creative problem solving techniques, values, team work, decision making, communication, life and social skills, wellbeing, emapthy, concentration and engagement.

Sessions term time only.

Taster Session Free then £7.50 per session.

Contact 07544 823946 for more information.

Ashby Community Centre, Everest Rd, Scunthorpe

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Health Walks at Normanby Hall

Would you like to start walking but don't know where to start? Why not go along and join one of the free  'Walking the Way to Health' groups who meet every Friday for a 1 , 2 or 3 mile walk?  These walks are a great start for people who are new to walking or may need extra help with gaining confidence in walking .

The walks take place at Normanby Hall - Normanby Hall Country Park, Normanby Rd, Normanby, Scunthorpe DN15, UK

Time: 10:30 am – 12:00 pm.
If you would any further information, please contact  Christine Johnson,  07717 586380


What's on

Do you want to get out and meet people, join a group to improve your fitness or maybe there's an activity you've always wanted to try but never got round to it?  Below are some ideas to get you started.

If you prefer to speak to someone, call the Adult Information Service (AIS), who can provide you with a list of activities in your area. Call 01724 296607. Friendly, helpful staff are waiting for your call.

  • The Adult Hub Activity website has a wide range of groups and activities for you to get involved in. It is very easy to search by type of activity, area or if you have additional needs. 
  • Community Wellbeing Hubs are a great place to meet people and socialise. Wellbeing Hub contact numbers.
  • Foresight Limited operates throughout North and North East Lincolnshire to meet the needs and requirements of disabled people, their families and carers. For further information, contact them directly via their website or call 01724 271381.
  • Check out the Carers’ Support Centre there is always lots of groups and activities for Carers in North Lincolnshire. 
  • North Lincolnshire Council – What’s On pages on the council website. Lots of information about upcoming events, exhibitions and places to visit.  


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