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 If you’re planning to return any Christmas gifts, we have useful information for you on your consumer rights.
Our Trading Standards service advises that you have statutory rights under contracts when buying goods: they must be as described, of satisfactory quality and fit for purpose.
Consumer advice for North Lanarkshire residents is provided by the Citizens Advice Consumer Service, a telephone and online consumer advice service, which is supported by local authorities in Scotland and Citizens Advice Scotland.
If you have any concerns about a product you’ve bought - either on-line or in a store – you can contact the Citizens Advice Consumer Helpline on 03454 040506 or on-line.
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Important telephone numbers
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Environmental enquiries - 01698 403110 (including special uplifts and bin collection, road repairs, lighting faults, abandoned vehicles and pest control problems)
- General enquiries - 01698 403200
- Housing Repairs - 0800 678 1166
- Gas/solid fuel heating repairs - 0845 606 1555
- Homelessness - 0800 953 2424
- Anti-social behaviour - 0300 123 1382
- Social Work Emergency Service - 0800 121 4114
Visit www.northlanarkshire.gov.uk/winter for more information about our full range of winter services
View as web page
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