GP Practice Managers' Bulletin - April 2022

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Essential information for
GP practice managers

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For action:

NHS e-Referral Service: Ability to upload HTML files is being withdrawn

The ability to upload HTML files into NHS e-Referral Service (e-RS) is being withdrawn from early June due to potential security risks.

Advice on how to save unsupported files such as HTML to different formats to allow them to be uploaded into e-RS can be found on the NHS Digital website.

The change is part of our continued work to ensure e-RS adheres to the most robust cyber security rules. If you have any queries or need any support, please get in touch by emailing enquiries.ers@nhs.net.

 

NHS e-Referral Service: Updated guidance on Internet Explorer

If you still use Internet Explorer you will not be able to access e-RS from 15 June 2022.

We are providing guidance to local IT leaders and support teams to ensure necessary software upgrades and installations are scheduled in advance of this deadline so e-RS users are not impacted as a result of Internet Explorer no longer being supported by Microsoft.

Contact your local IT team first for support but if you require further help from our e-RS team, please email enquiries.ers@nhs.net.

 


For information:

Electronic transfers of suspended patient health records

From early May, you will electronically receive the ‘suspended’ health records of patients who are moving to your practice but are not currently registered with another practice.

These ‘suspended records’ provide information held before the patient left their previous practice and will arrive via the GP2GP system. Practices do not have to do anything. You will also continue to receive traditional record-keeping ‘Lloyd George’ envelopes from Primary Care Support England (PCSE).

The new electronic transfer does not affect the procedure for patients leaving your practice’s list who have not registered at another practice. You will still need to print their electronic records in line with usual practice. You can find out more about these changes on FutureNHS. You will need to register if you don’t have an account.

 

Update to General Practice Data for Planning and Research web pages

The General Practice Data for Planning and Research web pages have recently been updated to reflect the programme’s redesign since last summer.

Read more about the programme in Eva Simmond’s blog post: Your NHS data makes a difference.

 

How to better understand a patient’s risk of dying from coronavirus

Clinicians can use the COVID-19 Clinical Risk Assessment Tool to help them better understand how at risk a patient is of dying from coronavirus.

The tool, powered by the QCovid® model, takes around 2 minutes to complete and is designed to help during a consultation with a patient or as an aid to support direct care.

 

Overseas vaccinations recording service now open to children aged 5 and above

Children aged 5 and above with an NHS number who have had 1 or more COVID-19 vaccinations outside of England can now have them recorded in the National Immunisation Management System (NIMS). 

Appointments can be booked on the National Booking Service to show evidence of their vaccinations.

An updated list of approved vaccines can be found on the booking page.

 

New features of the GP Registrations Data Platform

You can now view practice level information about the number of registrations that triggered a GP2GP transfer on the GP Registrations Data Platform, and the proportion of transfers that failed due to technical issues. We’ve also increased the available data to 6 months to use for your own reporting.

 

Refreshed NHS App promotional leaflet available

You can download a refreshed leaflet from our website that includes a step-by-step guide for those patients who have not yet registered for the NHS App.

You can also request printed leaflets promoting the benefits to be sent to your practice by emailing appambassadors@nhs.net

Guidance for GP practices is available to help you enable NHS App features, such as creating appointments or sending messages, in your GP IT systems.

 

Event: Cyber threats and mitigation webinar

You are invited to attend a security awareness webinar on Tuesday 26 April from 6pm to 7pm.

The event is aimed at people working in primary care to help keep themselves and patient data safe online. It will also give information about how to reduce cyber risks and how to report incidents.

 

Move to improve contact details for patients

We’re contacting patients to ask them to update their NHS account using the NHS App or NHS login if their email addresses are missing or incorrect, or if their email or phone number do not match those recently used in other NHS services.

We’re sending them texts or emails as part of a pilot to improve contact details held in the Personal Demographics Service (PDS). In the long term this could make it easier, quicker and more cost efficient to contact patients.

 

Flexible access to NHS space

Health, wellbeing and community services can now choose from over 1,100 rooms across 190 sites nationwide as new sites have been added to the NHS Open Space booking platform.

You can access our range of user guides and videos including a pre-recorded training session.