Age Friendly Nottingham Bulletin

Age Friendly Nottingham Newsletter Banner

Bookmark and Share with family, friends and colleagues. Having trouble viewing this email? View it as a Web page.

Welcome to the Age Friendly Nottingham Bulletin

I understand that the coronavirus (Covid-19) outbreak may be causing you to feel anxious, stressed, worried, sad, bored, lonely or frustrated - it's OK to feel this way.  Try to remember, this situation is temporary, everyone will be reacting differently and eventually these difficult feelings will pass.

I hope that you and your families stay well - please remember you are not alone.

Councillor Eunice Campbell-Clark
Nottingham's Age Friendly Nottingham Champion

Coronavirus: Do you need help?

Support from the new Customer Hub

The council has set up a Customer Hub support service that connects self-isolating people to community support groups and neighbourhood volunteer teams. It means people who perhaps don’t have established support networks can get essentials like food and medicines delivered to them by volunteers, or a visit or phone call to check they’re OK. The Customer Hub on 0115 915 5555 will be open 9am-5pm Monday to Friday or you can visit

To stay up to date with how people are working together sign go to #NottinghamTogether.  Together we can look after each other.

Looking after your health and wellbeing at home

We are all following social distancing guidance but we know that many of our older readers will be self-isolating because of your existing health conditions. It’s a worrying time for everyone and it is perfectly natural to feel more anxious than usual.    In addition to the coronavirus guidance on washing your hands often and avoiding touching your face, the following are a few tips to help you stay well while you're at home:

  • Stay in touch with family and friends over the phone or on social media.
  • Avoid watching too much news. Also be aware that there is a lot of ‘fake’ news and myths about coronavirus out there (see the article below on ‘Beware False Information).
  • If you need to talk, there is also The Silver Line - a free, helpline for people aged 55+ that is available 24 hours a day. Telephone 0800 4 70 80 90.
  • If you need practical help, ask for it – family, friends or neighbours may be able to help with shopping, picking up prescriptions or running errands. For those self-isolating without support, phone the Nottingham Customer Hub on 0115 915 5555.
  • If you need advice, Age UK run an advice line – phone 0800 678 1602.
  • Try and keep physically active. If you are not able to walk or go in the garden, there are lots of opportunities to join either on the radio, the computer or the television.  One launched this week specifically for older people is ’10 Today’
  • Feeling creative? Have you checked out Artspeak? This Nottingham based initiative is placing recommending different project for you to join on their website each day.
  • Stay safe – see the advice below about avoiding scams.

Support for people living with dementia

We know that this is a particularly worrying time for people living with dementia and their families and carers. The weeks ahead are going to be challenging, particularly as those valuable community groups are no longer able to meet, but if you need support both the Alzheimer’s Society and Dementia UK are offering support.

The Alzheimer’s Society

Locally the Alzheimer’s Society has suspended home visits and face to face support but people who usually receive Alzheimer’s Society services are being contacted by regular telephone calls instead. 

For more information on Coronavirus and living with dementia, go to their website or contact their Dementia Connect Helpline on 0333 150 3456.

If you’d like to connect and talk with other people affected by dementia, you can visit the Alzheimer’s Society online community Talking Point.

Dementia UK

Dementia UK has developed a useful site giving advice for families looking after someone with dementia.

You can also speak to a dementia specialist Admiral Nurse on Dementia UK’s Helpline on 0800 888 6687.

Radford Care Group

Radford Care Group have suspended their Dementia Information Programmes for carers, but their dementia facilitators can still be contacted should you have any questions.  Please ring Radford Care Group on 0115 9786133 or email - any messages will be forwarded and a member of our team will be in touch.