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February 2025

Customer Centricity Focus Groups

Maidstone Borough Council are trying to improve our services and the way these are available to residents. We are running focus groups to here your thoughts on this. The focus groups are open to anyone to attend if they have recently contacted the council. We are looking to understand your experience when contacting the council whether this was positive or negative and your needs around the methods in which you can contact the council.  Click here to read more about the project and to register your interest in the focus groups.

The focus group sessions are available to anyone living in Maidstone Borough aged 18 years or over.

If you are interested in participating, please register via the link below by 19 February 2025. 

The sessions are being held on:

• Tuesday 25th February 10:30-11:30 (in person - Town Hall)
• Tuesday 25^th February 6-7pm (virtual via teams)
• Wednesday 26^th February 1:30-2:30 (in person - meeting room above Starbucks, King Street, Maidstone Town Centre)

Conservation Area Appraisals -
Bearsted, Detling & Otham

Conservation Areas in Maidstone have special value for communities and for the whole of the borough. They form visible links with our past and offer beautiful surroundings, so it is important to ensure that the special characteristics of these areas are protected and that appropriate enhancements are encouraged.

The proposed Over-arching Conservation Area Management Plan provides a framework system to ensure that these characteristics are protected or enhanced. It does not introduce new policies or restrictions; it is designed to help ensure that changes help to protect the Conservation Area.

Originally drafted to help the Conservation Areas that do not currently have a Conservation Area Appraisal and Management Plan, this document will also help support the Conservation Areas that need updated management plans.

We would like feedback on the draft Conservation Area Management Plans for:

Bearsted
Detling
Otham

We want to hear from as many people and organisations as possible; including Maidstone residents, and individuals who work in or visit Maidstone.

Consultation closes: 9 March 2025.

Click below to visit the project page, read the draft plan and provide your feedback.