Important staff message - Tuesday 16 May 2023

Manchester City Council sent this bulletin at 16-05-2023 12:16 PM BST

Important staff update in white text on an purple decorative background

Ongoing EMIS Mobile issues

Summary

Multiple users have reported they are experiencing performance issues with EMIS Mobile, specifically in relation to synchronisation.

Changes within EMIS

A screenshot showcasing the synchronisation issues within EMIS Mobile

Locations affected

Central, north and south Manchester and Trafford sites (29336 and 29370).

How will I know when this is resolved?

We are continuing to engage with the supplier and the local technical teams to troubleshoot and confirm when the issue will be resolved. We will send further communications to inform you of any updates.

Apologies for the inconvenience caused and we appreciate your patience during this time.  

Please continue to raise a request to the MFT Service Desk on 0161 701 2020 or by emailing them at itsupport@mft.nhs.uk 

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