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Background to the
Health and Social Care Sector

The health and social care sector includes health service jobs in organisations such as the NHS and private medical centres, the social care sector and biotechnology. There are also the pharmaceutical industries, which work on the development and manufacture of drugs and ways of making diagnoses. 

Skills Needed in this Sector

Working for Manchester City Council in Health & Social Care 

Frequently Asked Questions - FAQs
About Working for Manchester City Council

Health and social care is a highly rewarding career choice, if you have a high drive to help others and can empathise with difficult situations, it could be a great decision for you. Roles are varied and wonderful and change the lives of citizens supported. An example of a role in health and social care could be working in Disability Supported Accommodation as a Support Worker. You would support people with learning and physical disabilities to have meaningful and active lives, access healthcare appointments, community-based activities and live as independent lives as possible. We care for a diverse range of people and we are committed to promoting equality of opportunity ensuring our employees are representative of the communities we serve. We encourage you to apply for our opportunities roles as we are an equal opportunities employer.

Health and social care is a highly rewarding career choice, if you have a high drive to help others and can empathise with difficult situations, it could be a great decision for you. Roles are varied and wonderful and change the lives of citizens supported. An example of a role in health and social care could be working in Disability Supported Accommodation as a Support Worker. You would support people with learning and physical disabilities to have meaningful and active lives, access healthcare appointments, community-based activities and live as independent lives as possible. We care for a diverse range of people and we are committed to promoting equality of opportunity ensuring our employees are representative of the communities we serve. We encourage you to apply for our opportunities roles as we are an equal opportunities employer.

Yes! We offer an in-depth induction plan, which will involve you seeing how different services work within the MLCO (Manchester Local Care Organisation – a partnership between health and social care in Manchester). You will shadow a wide variety of support workers  who have done the role for different lengths of time, whilst completing classroom training, e-learning and getting your health and social care qualifications including the care certificate. You may have experience and skills that you have picked up in your day-to-day lives that are transferrable to working in health and social care.  Have you looked after a family member, supported a neighbour, helped out in your child’s school? Any of these roles will mean you have developed skills that you can use in a health and social care role.

Absolutely! We encourage everyone from different backgrounds to apply, a qualification is not necessary. When starting within the role, you are taken through the care certificate which is an agreed set of standards, that define your knowledge, skills and behaviours needed to be able to carry out the job role, your line manager will support you through this via training, e-learning, observations and conversations. You will then be supported to achieve your Level 2 and Level 3 Diploma in Health and Social Care whilst doing the role, you will be given time to complete the qualification within work time.

Reablement is a citywide community service within the City of Manchester, our service is broken down to 3 localities: North, Central and South Manchester. Each locality has a reablement service of around 70 staff, there are vacancies in each, and we try our best where available to assign you to an area that is local to you. Within the locality, there are rotas assigned to areas, the rota you are assigned to is where you will work, although there may be times when you need to cover another area. Disability Supported Accommodation Service (DSAS) is a citywide service across the City of Manchester.  We have services in North, South and Central Manchester and support people with learning and physical disabilities in their own homes.  There are vacancies in each area, and we will try our best to assign you to a service to an area that is local to you.  This will depend on current vacancies and the skills you may have, as we will always try to skill match candidates to the most appropriate vacancy.

No, you do not need to drive to either of the roles. Manchester has great transport links and Manchester City Council have lots of support in traveling to work, including using the bus, Metrolink and cycle to work schemes. In Reablement, you will be reimbursed for any travel expense you incur whilst traveling within work time. As you are assigned to a rota, your calls will be within close proximity to each other when possible.  In DSAS, we will try to keep you local to where this is possible.  If you do drive and are happy to, some of the people we support have access to their own vehicles and you may be asked to drive those vehicles.

This depends on the individual citizen that you support.  Some examples might be to assist people to shower, wash and dress.  You may prepare meals and administer medication, shop and attend health appointments.  The level of support required will vary from citizen to citizen.

Some of the benefits you will receive when working for Manchester City Council

We offer excellent management support including regular appraisals and will be committed to your development. Benefits include:

• Comprehensive induction, training and mentoring programme
• Very competitive rates of pay, including enhancements for flexible working
• Salary will be paid on the 15^th of every month
• Generous mileage rates
• 25 days annual leave entitlement, plus bank holidays (pro rata) rising to 30 days after five years
• Opportunity to purchase an extra 10 days annual leave
• Membership of the Local Government Pension Scheme
• Membership of MCR+ offering exclusive discounts on a variety of lifestyle, leisure, childcare and travel costs
• Access to our Employee Assistance Programme providing 24/7 support, advice and counselling to employees and their immediate family
• Professional career development

Jobs with   Manchester City   Council

Disability Supported Accommodation Service

The team supports citizens with Learning and Physical Disabilities to live in their own home, living as independently as possible, supporting choice and developing skills.  The level of support will differ greatly from citizen to citizen depending on their need and the activities that they may take part in. The Disability Supported Accommodation Service supports citizens in 39 locations across the city of Manchester.

There is also a Short Breaks Service which provides support to citizens with learning and physical disabilities as part of respite, across 3 locations in Manchester.

Working within the service is very rewarding, one of our Support Workers commented "The best part about being a support worker is the satisfaction of knowing you can make a difference in somebody’s life and helping people to achieve their goals"

You have the opportunity to build a rapport with the citizens you support and establish a valued and trusted relationship. One of the Short Break citizens recently provided some feedback: “Staff make me feel safe and put me first.  They make me feel confident and improve how I feel about myself”

Each location has a rota that has been designed to best support the needs of the citizens.  These rotas cover 24 hours a day, 7 days a week.  Some locations will have waking nights in place, others will have sleep ins (this means staff sleep at the location).  Staff will work an average of 35 hours a week and you will be given your rotas 6 weeks in advance. 17.5 hour part-time posts will be considered in some locations.

Rewards and Recognition
Benefits of Working for the Disability Accommodation and Short Breaks Services

As a valued member of the Disability Supported Accommodation and Short Breaks team in Manchester you’ll get:

• A Career Pathway – we have a structured career progression route for all our Support Workers at all grades.
• Support and leadership from an experienced management team.
• Our commitment to your professional development. You will be able to access training and development to help shape our future approach and continually improve the service.
• The benefit of joining a professional and experienced team. You’ll help to maximise the independence, choice, security and quality of life of Manchester citizens with Learning and Physical Disabilities.
• To join a team with a strong ethos. We work with a sense of pride and passion in the city.
• To work with qualified, professional specialists in health, integrated teams and partner agencies.
• We have an active Adult Social Care Black Asian and Minority Ethnic forum which provides a safe space and support for our Black, Asian and Minority Ethnic staff
• The chance to be part of a wider professional community. As a part of Manchester Local Care Organisation (MLCO), you will engage, work with and be supported by colleagues in NHS community services, adult social care and mental health services and primary care organisations. We work as one team across traditional organisational boundaries.
• Assistance to gain your Care Certificate and your Level 2 or 3 Diploma in Health and Social Care 

Within the service, we offer a range of competitive benefits:

• Professional training and development
• Comprehensive induction, training and mentoring programme 
• Very competitive rates of pay, including a 10% enhancement for flexible working ie/late shifts and weekends.
• Professional career development  
• Excellent management support and appraisal. 
• Membership of the Local Government Pension Scheme (18.5% employer contribution)
• 25 days annual leave increasing to 30 days after 5 years' service - plus additional payments for bank holidays
• 35 hour working week
• Employee Assistance Program (EAP) offering 24/7 support service for all employees and their immediate families, with immediate access to counselling, financial, legal, family and medical advice.
• Staff benefits and discounts via the MCR+ card - a one-stop-shop for savings, benefits and rewards across a huge range of household names.
• Interest free season ticket and travelcard loans, discounted bus tickets, a cycle to work scheme, cycling allowance and pool bikes are just a few of the incentives we offer help staff to travel to work in a sustainable way
• 3 paid volunteering days per year
• An Annual Leave Purchase Scheme giving you the opportunity to buy additional annual leave, up to 10 days per year
• Opportunities to get involved with corporate initiatives and groups.

Job Vacancies - various roles available

Support Worker, Grade 4 – various opportunities are available

Support Workers | Job Details | greater jobs

Your role will include administering medication, assisting with all aspects of personal care and daily living including meal planning and preparation, accessing the local community for shopping and activities and support during medical appointments.

You will also assist in the provision of practical and emotional support to customers that will promote independence and will assist and support other involved parties, to ensure positive outcomes for all customers. 

Location: Citywide, with 39 properties across Manchester in North, Central and South localities

Hours: 35 per week - required to work on a shift basis which will include weekends and bank holidays.

Salary: Grade 4 £20,092 to £21,748 a year, plus 10% flexibility payment

Closing Date: 21 April 2022

Assistant Support Workers, Grade 2

Assistant Support Workers | Job Details | greater.jobs

Working as part of a dedicated team, you will provide support to disabled adults with their day to day needs, within their own home, which may be within a permanent supported living environment or the Short Breaks service.

You will also assist in the provision of practical and emotional support to customers that will promote independence and will assist and support other involved parties, to ensure positive outcomes for all customers. 

These roles are only open to permanent residents of Manchester.

Location: Citywide, with 39 properties across Manchester in North, Central and South localities

Hours: 35 per week - required to work on a shift basis which will include weekends and bank holidays.

Salary: Grade 2 £18,698 to £18,887 a year plus 10% flexibility payment

Closing Date: 14 April 2022

Reablement Service

‘The Service is First Class’ and ‘Love Everything about Reablement’ are just some of the pieces of feedback the service has received recently from citizens who have used the service. A Reablement Support Worker is the perfect role for you if you want to contribute to an excellent service that improves the lives of citizens in the community.

The Reablement team provides a life changing service to the people of Manchester by helping them to regain or attain as much independence as they can in their own homes. Our Reablement Support Workers do this by motivating and inspiring people to re-learn daily skills and enhance their quality of life.

You will be fully trained to assist people to meet their care needs, which can range from motivational support to personal care. This is a community-based role and involves travelling to support people in their own homes. 

You will work to individualised support/goal plans, with the aim of encouraging people to do these things for themselves, wherever possible. We also promote and supply tech equipment to help people.  

This role involves shift work that meets the needs of the citizens, these are typically 8.00 to 14.00 hrs and 16.00 to 22.00 hrs and successful applicants will work on a rota that is provided in advance to cover shifts that also include weekends and bank holidays. 

We offer a fantastic reward and recognition package, including a structured and supported career pathway, access to professional career development and discounts across Manchester and beyond.

More feedback on the Reablement Service

Rewards and Recognition
Benefits of Working for the Reablement Service

As a Reablement Support Worker in Manchester you’ll get:

• A Career Pathway – we have a structured and career progression route for all our Reablement Support Workers
• Support and leadership from an experienced management group
• Our commitment to your professional development. You will be able to access training and development to help shape our future approach and continually improve the service.
• The benefit of joining a professional and experienced team. You’ll help to maximise the independence, choice, security and quality of life of Manchester citizens.
• To join a team with a strong ethos. We work with a sense of pride and passion in the city
• To work with qualified, professional specialists in health, integrated teams and partner agencies.
• We have an active Adult Social Care Black Asian and Minority Ethnic forum which provides a safe space and support for our Black, Asian and Minority Ethnic staff
• The chance to be part of a wider professional community. As a part of Manchester Local Care Organisation (MLCO), you will engage, work with and be supported by colleagues in NHS community services, adult social care and mental health services and primary care organisations. We work as one team across traditional organisational boundaries.
• Assistance to gain your Care Certificate and your Level 2 or 3 Diploma in Health and Social Care 

Within the service, we offer a range of competitive benefits:

• Professional training and development
• Comprehensive induction, training and mentoring programme 
• Very competitive rates of pay, including a 10% enhancement for flexible working 
• Uniform and mobile phone provided  
• Generous mileage rates 
• Professional career development  
• Excellent management support and appraisal. 
• Membership of the Local Government Pension Scheme (18.5% employer contribution)
• 25 days annual leave increasing to 30 days after 5 years' service - plus bank holidays
• 35 hour working week
• Agile working with mobile technology
• Employee Assistance Program (EAP) offering 24/7 support service for all employees and their immediate families, with immediate access to counselling, financial, legal, family and medical advice.
• Staff benefits and discounts via the MCR+ card - a one-stop-shop for savings, benefits and rewards across a huge range of household names.
• Interest free season ticket and travelcard loans, discounted bus tickets, a cycle to work scheme, cycling allowance and pool bikes are just a few of the incentives we offer help staff to travel to work in a sustainable way
• 3 paid volunteering days per year
• An Annual Leave Purchase Scheme giving you the opportunity to buy additional annual leave, up to 10 days per year
• Opportunities to get involved with corporate initiatives and groups.

Job Vacancies - various roles available

Reablement Support Worker, Grade 4 - various opportunities are available

Reablement Support Workers | Job Details | greater jobs

The Reablement team provides a life changing service to the people of Manchester by helping them to regain or attain as much independence as they can in their own homes. Our Reablement Support Workers do this by motivating and inspiring people to re-learn daily skills and enhance their quality of life. You will be fully trained to assist people to meet their care needs, which can range from motivational support to personal care. This is a community-based role and involves travelling to support people in their own homes. You will work to individualised support/goal plans, with the aim of encouraging people to do these things for themselves, wherever possible. We also promote and supply tech equipment to help people.

Location: Citywide - role involves community working. The office bases are as below

North: Harpurhey District Office.

South: Parkway Green.

Central: Gorton South District Office.

Hours: 30 per week - working on a 3-week rota, covering early and late shifts, also working bank holidays and weekends. Shifts between hours of 7am and 10pm.

Salary: Grade 4 £20,092 to £21,748 a year pro rata (plus 10% flexibility payment)

Closing Date: 21 April 2022

Opportunities at Manchester University NHS Foundation Trust (MFT)

About Us

There has never been a better time to look for your next and best career move by joining Manchester University NHS Foundation Trust; the largest NHS Trust in England in one of our support roles.

We’re proud to be the UK’s largest NHS Trust but more importantly, proud of our integrated health, teaching, research and innovation campus in the thriving city of Manchester that offers a unique range of services to our diverse communities across the North West and much further afield.

Support is the cornerstone of everything here. Join MFT and you join an organisation that cares for everyone. Bringing together 10 hospitals and community services from across Manchester, Salford, Trafford and beyond, we pool our knowledge, skills and resources to be the best for our patients, and each other. Everyone plays their part in providing outstanding care. And everyone has the opportunity to grow in a diverse, endlessly supportive environment where high quality patient care is taken incredibly seriously.

Apprenticeships

MFT believes that everyone should have the opportunity to develop their skills and expertise. An Apprenticeship sets people up to achieve their long-term career aspirations. That’s why we offer Apprenticeships to everybody – from school leavers taking their first steps into the health service, through to existing members of staff who want to enhance their prospects.

We deliver a range of internally delivered Apprenticeships to our own staff, including Business Administration, Team Leading and Healthcare Support Apprenticeship Programmes and also work with a wide range of external Apprenticeship Learning Providers across the region to procure a huge variety of Apprenticeship programmes for all staff, including Facilities, Finance and Procurement, Health Sciences, Leadership and Management, HR, Pharmacy, and ICT to name a few.

Find out more about MFT Apprenticeships 

Employability Programmes

We take a positive and proactive approach to working with residents in local areas surrounding our hospitals and managed clinical services and it’s a critical part of developing a sustainable workforce for the future that is fully reflective of the communities we as an organisation serve.  We are wholly invested in making our Trust a welcoming, supportive and accessible place to work. Our Widening Participation Team is at the forefront of this agenda and we work hard to provide advice, guidance and support to local people.

We deliver four sector-based work academy/pre-employment programmes a year and have just entered into an exciting partnership with the Prince's Trust so will be running additional programmes for under 30s. These programmes will offer you the opportunity to develop skills and work experience to begin your career with MFT. If you’re successful in gaining a place on the programme, you will undertake classroom-based training, plus work-based training at the Trust, with shadowing and work experience. What’s more, you’ll also gain on-going support with job searching and interview skills. Roles are available in both clinical and non-clinical areas. Find out more by contacting: employability@mft.nhs.uk

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for these roles. As an organisation we are truly committed to being an employer of choice that recruits and develops staff fairly, so that talented people choose to join, remain, and develop within the Trust.

Our aim is to be a diverse workforce that is representative at all job levels and we therefore positively welcome applications from the diversity of the population we serve. Equal opportunities are a key guiding principle to all our work including that our recruitment practices providing equal access to all.

All here for you
At MFT, we offer a unique and comprehensive NHS benefits package including access to a wide range of development and health & wellbeing programmes.

Join us now, and you’ll be at the forefront of a pioneering health and social care system as well as being a valued team member with the largest NHS Trusts in the country.  We truly hope you take the leap with us! 

See our current vacancies, including apprenticeships

We’re looking forward to hearing from you!

Other Health and Social Care Vacancies

Be Caring Various vacancies
Be Caring have sites in Brooklands, Chorlton, Didsbury, Northenden and Wythenshawe. They are often looking for care workers and drivers. Choose the site in the Locations drop down box and find your next job

Belong Didsbury Various vacancies
Belong Didsbury is a vibrant community village in South Manchester with state-of-the-art facilities and high quality nursing and dementia care. Find out about their vacancies by visiting the Belong vacancies page and choosing Belong Didsbury from the drop down list under Location.

Health and Social Care
Training Opportunities

At Manchester Adult Education we offer a range of pathways into further study and/or employment.  Our part time courses provide you with the knowledge and skills from Level 1 to Level 3.  Some of these include:

Level 1 Award in Safeguarding in a Learning Environment (NCFE CACHE)

Level 2 Certificate in Understanding Safeguarding and Prevent (NCFE CACHE)

Level 1 Award Preparing to Work in Adult Social Care (NCFE CACHE)

Level 2 Certificate in Preparing to Work in Adult Social Care (NCFE CACHE)

Level 1 Award in Mental Health Awareness (TQUK)

Level 2 Certificate in awareness of mental health problems (TQUK)

Level 3 Certificate in Understanding Mental Health (TQUK)

Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities (TQUK)

Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings (TQUK)

Level 2 Extended Diploma in Health and Social Care (CACHE NCFE)

Level 2 Certificate in Counselling Skills (TQUK)

Level 3 Diploma in Adult Care (TQUK)

Retrain in Social Care.

Our full range of qualifications, including short courses can be found in our Vocational and professional development prospectus for 2021/22 and will be updated soon for courses running in 2022/23.

Enquire here today for information on the MAES courses running after Easter 2022.

Step into Care

Since May 2020 ‘Step into Care’ has been bringing new staff into adult social care. The programme provides training, a working interview and eventual job matching to live vacancies in the sector.  We are a free recruitment tool for social care employers and provide a helping hand to candidates to get them into the right social care role.  This year, as of the end of February 22, 92 % of learners who completed a placement went into a job in social care within GM.  Since the programme started, out of those who started work over 12 weeks ago 80% are still in work (please note we can only report on those learners who respond to our calls)

If you are a social care employer who would like to work with us please contact step.intocare@mft.nhs.uk

For anyone interested in joining a Step into Care programme see below; 

Are you interested in working in social care but would like to find out exactly what’s involved before you apply? 

Are you currently unemployed and living in Greater Manchester?

Step into Care are looking for people with the right values and transferable skills to begin their social care career

Step into Care can provide you with:

• Training to give you an introduction to working in social care, covering essential skills and knowledge
• A working interview with a reputable social care employer keen to welcome you into their team
• A full funded DBS and support to match you with the right vacancy

More information about Step into Care

To enrol today contact the training provider WEA on

manchesterskills@wea.org.uk or call 0161 696 5472

GM Step into Care Learner flyer

GM Step into Care Employer flyer

John's Story Download John's Story to read about how Step into Care helped John to change careers and start his new career doing something he loves!

The GM Health and Social Careers Hub works to support learners of all ages in finding out about the vast range of opportunities within Health and Social Care and supports people in applying for roles and training/education opportunities within the NHS.

We have a variety of tailored programs targeted at different demographics which provides them with the support they need to succeed at which ever stage in their career they are at. We also can provide bespoke sessions to different groups which can target the type of support and/or work area they are interested in.

One program the Careers Hub delivers for Adult learners is Next Step: NHS.

Next Step: NHS
Next Step: NHS is a program delivered by the GM Health and Social Care Careers Hub which aims to support people in looking for, applying to, and interviewing for roles within the NHS.

The program which takes place over two, two-hour sessions investigate the NHS as an employer, how to look for roles applicable for your skills set, what we look for in applications and Interviews and some tips on preparing for these. These sessions are supported by Careers Ambassadors from NHS Trusts Across GM who provide an insight into how they recruit for roles as well as how they found moving into the NHS and applying for positions. We also follow up these sessions with Mock interviews to further support the learners.

We have worked closely with Universities Across GM, Community organisations as well as the Mass Vaccination Programme to support people who are ready for the workplace but may need some extra support with the application process.

The next “Next Step: NHS” sessions are taking place on the 12 to 13 April, 4pm to 6pm

Bespoke Sessions
In addition to this the Careers Hub supports Adult learners and Young people in schools, colleges, and the community with bespoke sessions.

More information on the work of the career’s hub 

Please contact the careers hub for more information: careers.hub@mft.nhs.uk

The Manchester College  The Manchester College offers a wide range of Health and Social Care courses for learners aged 16-18  and 19+ from Entry Level to Level 3 including courses starting this spring.   Through their higher education partner UCEN Manchester they also offer degree level qualifications including BA’s, BTEC’s and Diplomas. These courses are taught in industry standard facilities at a range of campuses with brand new facilities at their Openshaw campus boasting a state-of-the-art mock hospital, infectious disease area and care suite, all full equipped with the latest industry standard equipment. More information about Health and Social Care Browse 16-18 School Leaver courses Browse 19+ Adult courses Browse degree level courses Find out more

Manchester Metropolitan University

Information about Health and Social Care Courses

The University of Manchester

They have a range of courses at undergraduate and masters levels, and post graduate research areas

UCEN

Health and Care Professions

Health and Social Care
Volunteering Opportunities

Volunteering put simply is helping out, lending a hand, giving time to help others. It is an amazing opportunity to meet new people, learn new skills and get involved in your community or in the life of the city. (Source: Volunteer Centre Manchester)

Volunteering can give you the opportunity to practise important skills used in the workplace such as teamwork, communication, problem solving, task management and organisation. If you’re considering a new career in healthcare then volunteering can help you get experience in your area of interest and meet people already working in that field. If you have taken some time out of the workplace, volunteering could help to refresh and update your CV. (Source: NHS)

Volunteer Centre Manchester

Volunteer Centre Manchester provide info, support and training to Manchester residents who want to volunteer and to organisations who work with or involve volunteers.

Let them know when you sign up that you are interested in volunteering in the Health and Social Care Sector.

MCRVIP

People from all backgrounds and areas of the community volunteer and develop their skills, making them available to the people who really need
help. 

MCRVIP (Manchester Volunteering Inspired Project) can help you find volunteering opportunities to suit your skills sets and the kind of things you like to do.

This is only a selection of what is available. You can also search the web to find other courses or training providers.

When we hear about other courses/training in this sector we advertise them in the weekly Work and Skills Bulletin. Don't forget to check it out each week, to hear about training and job vacancies across Manchester.

Health and Social Care
Helpful Websites

All About Careers
What’s adult social care all about?
Health & Social Care careers • Misconceptions

National Careers Service
Explore Careers - NCS

NHS
NHS employers  

Working in Health 
This is the main site. You will find the topics below and more.

Your career in the NHS

What Careers are there in Health

Working in social care

How much you can learn in the NHS

How to apply for a job

When the Work and Skills Team hears about other skills, training and job opportunities we will share them in future Bulletins.