Summary: We will not investigate this complaint about the way the Council handled planning issues for similar works at neighbouring sites. There is not enough evidence of fault in the way the Council dealt with each site, and it would therefore be disproportionate to pursue the alleged complaint-handling errors in isolation.

Summary: We will not investigate this complaint about the Council allowing new windows as part of alterations to a property next to the complainant’s home. There is not enough evidence of fault by the Council causing the complainant a significant injustice.

Summary: We will not investigate this complaint about planning permission because there is no evidence of fault causing injustice. The complaint also affects all or most of the population of the area and so is out of jurisdiction.

Summary: We will not investigate this complaint about the Council’s consideration of a planning application, because the Council’s decision on planning applications come with a right of appeal, and it would be reasonable for Miss X to have used this. Nor will we investigate her complaint about the conduct of a Council officer because we could not add to the previous investigation by the organisation, and we cannot achieve the outcome she is seeking.

Summary: We will not investigate Mr X’s complaint about the Council’s release of incomplete planning documents. This is because it would be reasonable for Mr X to pursue his complaint with the Information Commissioner.

Summary: We will not investigate Mr X’s complaint about the Council not using its planning enforcement powers against an outbuilding built next to a property he owns, and not taking his concerns seriously. There is not enough evidence of fault in the Council’s enforcement decision-making process, nor in how officers investigated his concerns, to warrant investigation. We also cannot achieve the outcome Mr X seeks.

Summary: We will not investigate this complaint about how the Council has dealt with the complainant’s planning application. This is because the complainant has the right to appeal to the Planning Inspector.

Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his planning application. This is because his injustice stems from the decision to refuse the application and Mr X has used his right of appeal to the Planning Inspectorate.

Summary: We cannot investigate Miss X’s complaint about the Council’s issue of a planning enforcement notice. This is because Miss X has used her right of appeal to the Planning Inspectorate.

Summary: We found no fault on Mr D’s complaint about the Council failing to properly consider representations against a planning application for a nearby new development. He claimed this would affect his amenities. The Council properly considered the application. There was some delay by the Council when dealing with his complaint which caused frustration. The agreed action remedies the injustice caused.

Summary: We will not investigate this complaint about the way the Council considered a planning application and complaint. We have not seen enough evidence of fault to justify our involvement.

Summary: We cannot investigate Mr X’s complaint that the Council wrongly took court action against him for breaches of planning control. This is because we cannot investigate the start of court action or what happened at court.

Summary: We will not investigate Miss X’s complaint about the Council’s decisions on her planning applications. This is because it would have been reasonable for Miss X to appeal to the Planning Inspectorate.

Summary: Mr X complained the Council took too long to respond to a breach of planning control at a development near his house and lack of enforcement action. The Council was at fault which caused Mr X distress, frustration, confusion and avoidable time and trouble. The Council will take action to remedy the injustice caused to Mr X by the fault and to avoid it happening again in future.

Summary: X complained about the Council’s decisions not to take planning enforcement action against a developer who is building on land next to X’s home. We completed our investigation because we found no fault in the way the way the Council made its decisions.

Summary: We cannot investigate Ms X’s complaint about the Council’s refusal of her application for planning permission. This is because Ms X has appealed against the decision to the Planning Inspectorate. We will not investigate Ms X’s complaint about the actions of the Council’s building control team and its planning enforcement investigation because there is not enough evidence of fault.

Summary: We cannot investigate Mr X’s complaint about the Council’s use of a document as part of proceedings it has taken against him at court. This is because the law prohibits us from investigating complaints about the commencement and conduct of court proceedings.

Summary: Mr X complains the Council failed to utilise money obtained through Section 106 agreements to carry out the highway improvements the funding was intended for. We found no fault in the Council’s actions.

Summary: We will not investigate Mr X’s complaint that the Council wrongly advised him he could develop his property without the need for planning permission, in 2019. This is because there is not enough evidence of fault by the Council.

Summary: We will not investigate this complaint about incorrect pre-application advice given to Mr X by the Council. This is because fault by the Council did not cause him injustice.

Summary: We will not investigate Mr X’s complaint about the Council’s planning processes and its decision to approve a neighbour’s planning applications. There is insufficient evidence of fault to warrant an investigation.

Summary: We will not investigate Mr X’s complaint about the Council’s planning decision to grant permission for a neighbour’s fence on previously open land. There is not enough evidence of fault in the Council’s planning decision-making process to warrant us investigating. We also cannot achieve the outcome Mr X seeks.

Summary: We will not investigate Mr X’s complaint about a planning enforcement matter. This is because it is unlikely we could achieve any worthwhile outcome for him. We cannot tell the Council it must remove specific officers from his case and the substantive issue concerns the validity of the Council’s claims that Mr X has breached planning control, which is a matter for the courts and/or the Planning Inspectorate.

Summary: We will not investigate this complaint about how the Council has dealt with a planning application. This is because the complainant has not suffered any significant personal injustice as a result of the alleged fault.

Summary: We will not investigate this complaint about the Council’s failure to enforce against a breach of planning control, the handling of planning applications and the Council’s complaints procedure. We have not seen enough evidence of fault in the Council’s actions. Nor do we consider the complainant has suffered enough personal injustice to warrant our involvement.