New planning complaint decisions

A weekly update on planning complaint decisions

Please note: our decisions are published six weeks after they are issued to councils, care providers and the person who has made the complaint. The cases below reflect the caselaw and guidance available at the time of issue and the individual circumstances of each case.


Summary: Mr X complains about the Council’s handling of a planning application for changes to the neighbouring property. We find fault with the Council for failing to carry out an evaluation of the impact to Mr X. The Council have put forward remedies which are in line with our guidance.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to accept her planning application for determination. This is because there is not enough evidence of fault by the Council.

Summary: The complainant, Ms X, complained about the practice of pre-application presentations to the planning committee and the implications of this on the planning application. We do not find fault in the Council’s actions.

Summary: We will not investigate Mr X’s complaint. This is because it is partly about matters we have previously considered and the remaining issues have been, or are being, considered by other bodies which are best placed to consider them.

Summary: We found no fault on Mr K’s complaint of the Council approving a neighbour’s planning application for an extension similar to the one it refused him consent for. The applications were not the same and Mr K changed his property by the time his neighbour applied.

Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. There is not enough evidence of fault in the Council’s actions to justify our involvement.

Summary: We will not investigate this complaint about how the Council dealt with planning applications. This is because the complainant has not suffered significant injustice as a result of the alleged fault. We also cannot investigate the actions of the Planning Inspector.

Summary: We cannot investigate Mr X’s complaint about a planning enforcement notice issued by the Council. This is because Mr X has used his right of appeal to the Planning Inspector.

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and a retrospective planning application. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about the Council’s actions before making and then withdrawing a planning application. We cannot achieve the outcome the complainant is seeking. Nor do we consider there is any worthwhile outcome achievable from an investigation.

Summary: We will not investigate Mr X’s complaint about the Council’s decisions on his two retrospective planning applications and about the parish council. We cannot investigate the Council’s refusal of his first planning application because he used his Planning Inspectorate appeal, which takes the matter out of jurisdiction. We will not investigate the Council’s refusal of his second application because it is or would have been reasonable for him to use his Planning Inspectorate appeal to pursue the permission sought. We cannot investigate complaints about parish councils.

Summary: We will not investigate this complaint about the Council granting planning permission for works to a building close to the complainant’s home. There is not enough evidence of fault by the Council.

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because the Council's decision to grant planning permission did not cause Mr X significant injustice.

Summary: We will not investigate this complaint about the Council’s failure to take action against planning breaches on the new estate Mr X moved in to. This is because an investigation now is unlikely to achieve a useful outcome.

Summary: We will not investigate this complaint about the Council granting planning permission for a development near the complainant’s home. There is not enough evidence of fault by the Council.