Summary: Mrs X complained about the Council’s decision to grant planning permission for development, which she said badly affected her home. We found no fault causing injustice in how the Council reached its planning decision.

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s neighbour’s planning application and its decision to grant permission. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Summary: We will not investigate this complaint about the Council granting planning permission for a development next to the complainant. There is not enough evidence of fault in the way the Council reached its decision.

Summary: We will not investigate this complaint about the Council’s determination of two planning applications. It was reasonable for Mr X to appeal to the Planning Inspectorate about a refusal of an application and delays in deciding them. We will not investigate the Council’s failure to advise Mr X about his applications because there is insufficient evidence of fault.

Summary: We will not investigate Mr X’s complaint about the Council’s validation of his planning application. This is because the Council’s actions did not cause Mr X significant enough injustice to warrant investigation.

Summary: Mr X complained the Council did not properly consider his objections to a neighbour’s planning application. He also complained the Council did not properly investigate his subsequent complaint. Mr X says the Council’s actions caused him considerable distress. We found fault by the Council and the Council has agreed to provide an apology and a financial remedy to Mr X.

Summary: Mr D says the Council did not follow the correct process advertising a planning application. The Council has already accepted fault in this matter. We have not found any evidence of additional fault or an unremedied injustice. We have completed the investigation and upheld the complaint because of the already accepted fault.

Summary: We cannot investigate Mrs X’s complaint about the Council’s handling of her planning applications. This is because Mrs X has used her right of appeal to the Planning Inspectorate.

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his neighbour’s planning applications and a planning enforcement matter relating to the development approved. This is because there is not enough evidence of fault by the Council.

Summary: We will not investigate this complaint about the Council’s handling of a planning application. This is because the issues Mr X raises have not caused him significant injustice as the Council has not yet decided whether to grant planning permission.

Summary: We will not investigate Miss X’s complaint about how the Council’s dealt with and decided a change-of-use planning application for a site near her property. There is not enough evidence of fault in its decision-making process to warrant us investigating and we cannot achieve the outcome Miss X seeks from her complaint.

Summary: X complained the Council mistakenly approved a permitted development application for a noisy industrial use very close to their home. X said this has caused a significant impact on their amenity. We found the Council was at fault because it approved an application for a use that fell outside permitted development regulations. We completed our investigation because the Council agreed to our recommendations to remedy the injustice caused by the fault.

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed to the Planning Inspector, and we will not investigate where the substantive issue is outside our jurisdiction.

Summary: X complained about the actions of an officer and how it affected X’s business. We ended our investigation to allow the Council to complete its own investigation into what has happened.

Summary: X complained about the Council’s failure to properly consider the impact an existing business would have on the amenity of new residents when it approved a planning application. X lives in one of the new houses and is affected by noise coming from the business. We found fault in how the planning decision was made. The Council has agreed to our recommendations to remedy the injustice caused by the fault.

Summary: We will not investigate this complaint about the way the Council dealt with a planning application. The complaint is late, and we have seen no reason to exercise discretion on this point.

Summary: We will not investigate this complaint about the Council’s decision to approve two planning applications for a site close to the complainant’s home. There is not enough evidence of fault in the Council’s consideration of the planning applications to justify an investigation.

Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we do not consider the complainant has suffered any significant injustice because of fault by the Council. And we cannot achieve the outcome she is seeking.

Summary: We will not investigate Mrs B’s complaint about the Council allowing her neighbour to convert their front garden into a driveway for parking. This is because the information does not indicate the Council was at fault.

Summary: We will not investigate this complaint about planning permission or enforcement because there is no evidence of fault by the Council.

Summary: We will not investigate Mr X’s complaints about alleged abuses of power by council officers relating to a campaign against him. This is because these complaints are late and it would have been reasonable for Mr X to complain about them sooner. We will not investigate Mr X’s complaint about the Council’s handling of a recent application to register land as common land as the Council is not responsible for determining the application or, therefore, for the injustice Mr X claims.

Summary: We will not investigate this complaint about the Council’s handling of a planning application for a property next to the complainant. There is not enough evidence of fault by the Council.

Summary: We will not investigate this complaint about how the Council dealt with a planning application and a breach of planning control. This is because we are unlikely to find fault.

Summary: We will not investigate Mr B’s complaint about the Council not taking planning enforcement action about his neighbour’s fence. This is because there is not enough evidence of fault to justify an investigation.

Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement investigation. This is because there is not enough evidence of fault to justify an investigation.

Summary: Mr X complained the Council did not follow procedure and communicate with him before demanding a payment, withholding planning permission until he made the payment. Mr X said this has financially impacted him and the project is no longer viable. We ended our investigation because the complaint is outside the Ombudsman’s jurisdiction. Mr X has appeal rights to the planning inspector and it is reasonable to expect him to exercise his right of appeal.

Summary: We will not investigate this complaint about the Council’s enforcement investigation. This is because the complainant has rights of appeal to the Planning Inspector.

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about the Council’s handling of planning applications for a boundary fence next to the complainant’s property. There is not enough evidence of fault affecting the planning outcome, so the complainant has not been caused a significant injustice.

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. It is unlikely we could achieve a worthwhile outcome for the complainant.

Summary: We will not investigate Mrs X’s complaint about the Council not taking enforcement action against her neighbour’s unauthorised shed. There is not enough evidence of fault in the Council’s enforcement decision-making process to warrant us investigating. Even if there were such fault, the matter does not cause sufficient significant personal injustice to justify an investigation.

Summary: We will not investigate this complaint about how the Council dealt with an application for outline planning permission and a reserved matters application. This is because parts of the complaint are late. It is unlikely we would find fault in relation to the remaining issues complained about.

Summary: We will not investigate Mr X’s complaint about the Council allowing a developer to remove a footpath, a grass verge and trees when building on a site on his road. Even if there has been fault by the Council, the matters complained of do not cause Mr X sufficient significant personal injustice to warrant an investigation.