New benefits and taxation decisions

benefits and taxation

A weekly update on benefits and taxation decisions

Please note: our decisions are published six weeks after they are issued to councils, care providers and the person who has made the complaint. The cases below reflect the caselaw and guidance available at the time of issue and the individual circumstances of each case.


Summary: We will not investigate this complaint about the payment of housing benefit as there is a right of appeal to a tribunal.

Summary: We will not investigate this complaint about a Council tax discount because there is a right of appeal to a Valuation Tribunal.

Summary: We will not investigate this complaint about Council tax bills because an appeal was made to the Valuation Tribunal.

Summary: We will not investigate this complaint about the Council’s decision not to award Ms X Council Tax support. This is because Ms X had right of appeal to the Valuation Tribunal and she has used it. In addition, the complaint concerns events that took place more than 12 months ago and there is no good reason to exercise discretion to investigate matters that took place this long ago.

Summary: We cannot investigate this complaint about when the complainant’s liability for council tax ended. This is because the complainant has appealed to the Valuation Tribunal.

Summary: We will not investigate this complaint about the council billing Mr X for council tax when he says he already pays his landlord an amount for the charge separate to his rent. It is reasonable for Mr X to challenge the separate valuation of his flat by appealing to the Valuation Tribunal which is the body responsible for deciding challenges to council tax liability.

Summary: We cannot investigate this complaint about the Council taking court action for non- payment of business rates. We have no jurisdiction to investigate matters which have been subject to court proceedings.

Summary: Mr X’s liability for business rates has been determined in court and so we have no remit to investigate. Much of Mr X’s complaint is also made late to us as he has not complained to us within a year of him knowing about the problem. We would expect Mr X to argue his case in court about the current charge the Council asks him to pay as the court is best placed to do so.

Summary: We will not investigate Ms X’s complaint that the Council charged her council tax for a property she did not live in. The complaint is late. Furthermore, there is not enough evidence of fault to justify an investigation and the Council has now decided to write off the debt so there is no worthwhile outcome achievable.

Summary: We will not investigate Mr X’s complaint about the Council’s decision to suspend his housing benefit. This is because there is insufficient evidence of fault. In addition, the alleged fault did not cause any significant injustice.

Summary: We will not investigate this complaint about the Council’s decision not to award a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.

Summary: We will not investigate this complaint about council tax. It is reasonable for Mr X to appeal the matter to the Valuation Tribunal, as it is a dispute about his liability for council tax and reductions applied.

Summary: We will not investigate this complaint that the Council has refused to move the complainant’s property to a lower council tax band. This is because there is insufficient evidence of fault by the Council.

training
scrutiny
our data