Amerdeep Somal has now been confirmed as England’s new Local Government and Social Care Ombudsman by the Department for Levelling Up, Housing and Communities. Amerdeep will take up the post on 1 February 2024.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.