Summary: We will not investigate this complaint about Council tax because there is a right of appeal to a Valuation Tribunal and Valuation Office Agency.

Summary: We will not investigate Mr X’s complaint about a COVID-19 business grant paid in 2020. This is because the complaint is late and we cannot achieve any worthwhile outcome for Mr X by investigating the matter now.

Summary: We will not investigate this complaint about Council tax enforcement because there is no evidence of fault by the Council and there is a right of appeal to a Valuation Tribunal.

Summary: We will not investigate this complaint about Council tax enforcement because there was an appeal to a Valuation Tribunal, the matter is out of time and there is no evidence of fault by the Council.

Summary: We will not investigate this complaint about the Council’s refusal to apply a single person discount to Mr X’s council tax bill. It is open to Mr X to appeal to the Valuation Tribunal. The tribunal is better placed to consider council tax appeals.

Summary: We will not investigate this complaint about Council tax payments as the matter has been remedied.

Summary: Mr X complains about the Council’s handling of matters relating to his Council Tax liability and the behaviour of one of its officers. We will not investigate this complaint because events from past years fall outside our jurisdiction due to the passage of time and because Mr X would have had the opportunity to dispute liability via the Valuation Tribunal and we cannot consider matters already considered by the courts.

Summary: We will not investigate this complaint about how the Council dealt with a request for council tax rebate. There is not enough evidence of fault in the Council’s decision not to process the rebate to justify our involvement.

Summary: We will not investigate this complaint about the Council’s billing and collection of council tax. There is insufficient evidence of fault which would warrant an investigation.

Summary: We will not investigate this complaint about whether a property is exempt from council tax. Mr X could reasonably use his tribunal appeal right. It would be disproportionate to investigate the Council’s handling of communications and complaints and when we are not investigating the substantive matter about the exemption.

Summary: We will not investigate this complaint about the Council’s recovery of council tax arrears by using enforcement agents to recover liability order debts. The matter has been subject to court proceedings and we have no jurisdiction to investigate.

Summary: We will not investigate this complaint about the Council’s decision to pursue Mr X for an outstanding Council tax bill. This is because an investigation would be unlikely to find fault with the Council’s actions.