An Assistant Ombudsman has been given an outstanding contribution award for his work on embedding Human Rights and Equalities into the way the Local Government and Social Care Ombudsman (LGSCO) investigates.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.
