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Wiltshire Council (22 013 746)
Statement Closed after initial enquiries Planning applications 28-Mar-2023
Summary: We will not investigate this complaint about the Council’s determination of a planning application. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the way the Council reached its decision on the application.
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Wirral Metropolitan Borough Council (22 017 643)
Statement Closed after initial enquiries Planning applications 27-Mar-2023
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault.
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London Borough of Bexley (22 010 231)
Statement Not upheld Enforcement 26-Mar-2023
Summary: Mr X complained the Council failed to ensure the developer complied with planning conditions in relation to demolition of properties at the end of his street. This led to a large amounts of dirt, noise and disruption on his street from large vehicles accessing the site. There is no evidence of fault in the way the Council responded to Mr X’s report of breach of planning control at a site near his home.
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Mid Suffolk District Council (22 005 047)
Statement Upheld Enforcement 26-Mar-2023
Summary: We found the Council’s apology had suitably addressed the injustice to Mr X arising from its handling of planning matters concerning a caravan near his home.
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London Borough of Barnet (22 008 407)
Statement Upheld Enforcement 26-Mar-2023
Summary: X complained about the Council’s failure to act in a timely and effective manner, which led to development near their home becoming immune from enforcement action. The Council accepted its poor record keeping and delay caused X avoidable time, trouble and distress. The Council agreed to improve its offer to put matters right by paying X £600 in recognition of the injustice arising from its fault.
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London Borough of Redbridge (22 016 897)
Statement Closed after initial enquiries Enforcement 26-Mar-2023
Summary: We will not investigate this complaint about the Council’s decision not to taken enforcement action against his neighbour. We have not seen evidence of fault in the Council’s actions. Nor will further investigation lead to a different outcome.
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Leeds City Council (22 015 471)
Statement Closed after initial enquiries Planning applications 24-Mar-2023
Summary: We will not investigate this complaint about the way the Council consulted with the community on a proposed sports facility. There is insufficient evidence of fault in the Council’s actions to justify an investigation.
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Swindon Borough Council (22 000 784)
Statement Closed after initial enquiries Enforcement 24-Mar-2023
Summary: We will not investigate this complaint about actions carried out by the Council in relation to Mr X’s complaints about the works and materials used by his neighbour when constructing a driveway. There is not enough evidence of fault to justify investigating.
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Tandridge District Council (21 002 114)
Statement Upheld Enforcement 24-Mar-2023
Summary: Mr and Mrs Y complain about the Council’s failure to pursue timely enforcement action against the unauthorised stationing of two mobile homes near their property. In our view, the presence of the mobile homes does not significantly impact on Mr and Mrs Y’s residential amenity. However, there is some evidence of fault in how the Council corresponded with Mr and Mrs Y about the matter. This caused injustice which the Council will remedy with the actions listed at the end of this statement.
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Braintree District Council (22 012 937)
Statement Closed after initial enquiries Planning applications 24-Mar-2023
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault. It is not yet possible to determine if the complainant has suffered significant injustice in relation to how the Council dealt with a possible breach of planning control.
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Isle of Wight Council (22 012 546)
Statement Upheld Enforcement 24-Mar-2023
Summary: The Council failed to properly consider the impact on Mrs B’s privacy when it granted planning permission for a development next to her home. It also delayed in investigating her complaint about the external lighting of the building. The Council has agreed my recommendations to remedy Mrs B’s complaint.
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Broadland District Council (22 016 684)
Statement Closed after initial enquiries Planning applications 24-Mar-2023
Summary: We will not investigate this complaint about the Council’s decision to approve a retrospective planning application for a fence. We are unlikely to find fault in the way the Council considered the planning application.
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Wiltshire Council (22 016 283)
Statement Closed after initial enquiries Planning applications 24-Mar-2023
Summary: We will not investigate this complaint about the Council’s decision to approve a planning application for a site next to the complainant’s home. There is not enough evidence of fault in the way the Council considered the application and made its decision.
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North East Lincolnshire Council (22 016 020)
Statement Closed after initial enquiries Building control 23-Mar-2023
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.
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Worcester City Council (22 015 373)
Statement Closed after initial enquiries Other 23-Mar-2023
Summary: We will not investigate this complaint about the Council’s planning policy. This is because parts of the complaint are late. It is also unlikely an investigation by the Ombudsman would achieve a worthwhile outcome.
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Dacorum Borough Council (22 010 434)
Statement Closed after initial enquiries Enforcement 23-Mar-2023
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.
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Royal Borough of Windsor and Maidenhead Council (22 008 779)
Statement Not upheld Planning applications 23-Mar-2023
Summary: Ms X complained the Council failed to correctly consider her neighbour’s planning application and whether there was precedent for approval. There is no evidence of fault in the way the Council made it’s planning decision.
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Worthing Borough Council (21 016 310)
Statement Not upheld Other 23-Mar-2023
Summary: We found no fault on all of Mrs B’s complaints against the Council about it failing to take enforcement action against the owners of a neighbouring property which they adapted, changed, and intensified the use of. Nor was there fault in the way it dealt with reports of antisocial behaviour from residents.
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Wealden District Council (22 017 353)
Statement Closed after initial enquiries Planning applications 23-Mar-2023
Summary: We will not investigate Mr B’s complaint that the Council has delayed deciding his planning application. This is because it is reasonable for Mr B to put in an appeal to the Planning Inspector.
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Leeds City Council (22 016 074)
Statement Closed after initial enquiries Planning applications 22-Mar-2023
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.
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Elmbridge Borough Council (22 014 461)
Statement Closed after initial enquiries Planning applications 22-Mar-2023
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Rother District Council (22 015 729)
Statement Closed after initial enquiries Enforcement 22-Mar-2023
Summary: We will not investigate this complaint about planning enforcement as there is no evidence of fault by the Council.
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London Borough of Haringey (22 010 132)
Statement Upheld Enforcement 22-Mar-2023
Summary: Ms X complains that the Council failed to properly investigate and take action against an unauthorised window in a neighbouring development. The Council is at fault as it let its planning enforcement investigation drift which caused injustice to Ms X. The Council has agreed to remedy Ms X’s injustice by making a payment of £500 to her.
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Buckinghamshire Council (22 004 347)
Statement Upheld Planning applications 22-Mar-2023
Summary: Mr X complained about the Council’s decision to approve a planning application on land next to his home. There was evidence of fault in the way the decision was made. The Council has agreed to take action to avoid recurrence of the fault.
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Charnwood Borough Council (22 013 883)
Statement Upheld Planning applications 22-Mar-2023
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his planning application. Mr X had a right of appeal to the Planning Inspectorate which it would have been reasonable for him to use and the Council has provided a sufficient remedy in any event. It is therefore unlikely investigation would achieve anything more for Mr X.
