West Northamptonshire Council has agreed to review the cases of eight children with Special Educational Needs, who have been out of school for long periods, following an Ombudsman investigation.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.