Summary: We will not investigate this complaint about failures in the way the Council dealt with the complainant’s high hedge application. The Council has apologised and is considering a fresh application. We consider further investigation is unlikely to lead to a different outcome. Also, we cannot achieve the outcome the complainant is seeking.

Summary: We will not investigate this complaint about the Council’s handling of a planning application for a development which negatively impacts Mr X’s property. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is not yet possible to determine if the complainant has suffered any significant injustice as a result of the alleged fault.

Summary: There was no fault in the way the Council determined a planning application for a household extension and raised pergola.

Summary: Mr and Mrs X complained about the Council’s decision to approve their neighbour’s planning application. We found fault because the Council does not have a copy of its planning case officer’s report. We completed our investigation because the Council agreed to the remedy we suggested.

Summary: We will not investigate this complaint about pre-application planning advice from the Council and its subsequent decision on Mr X’s planning application. This is because the complaint is a late complaint and because Mr X had appeal rights to the Planning Inspectorate we would reasonable have expected him to have used.

Summary: We will not investigate Mrs X’s complaint about a building control matter. This is because the complaint is late and there is not enough evidence of fault by the Council.

Summary: We will not investigate this complaint about how the Council considered the complainant’s original concerns. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault, and we cannot achieve the outcome the complainant is seeking.

Summary: We will not investigate this complaint about the Council’s consideration of a planning application for a phone mast because there is no significant injustice caused to warrant investigation.

Summary: Mr X complained that the Council failed to take enforcement action when a new house was not built according to the approved plans. He also complained about the way the Council handled an application for non-material amendments to the new build. Mr X said this caused a loss of privacy, amenity, and property value. He said it caused stress and he has lost faith in the planning process. We do not find the Council at fault.

Summary: We will not investigate this complaint about how the Council dealt with planning applications for developments near the complainant’s home. This is because we are unlikely to find fault by the Council.

Summary: We will not investigate Mrs X’s complaint about the level of weight given to a neighbourhood plan by the Council when determining planning applications. This is because the issue concerns a matter of professional judgement and the law does not allow us to question it.

Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against a pre-school which is using an outdoor area. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late and we have seen no reason to exercise discretion on this point.

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant can appeal to the Planning Inspector.

Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement matter. We do not consider the complainant has suffered a significant personal injustice.

Summary: We will not investigate this complaint about how the Council dealt with the Complainant’s planning applications or possible breaches of planning control. This is because the complainant could have appealed to the Planning Inspector.

Summary: We will not investigate Mr X’s complaint about the Council’s creation of a temporary compound on land near his home as the matter has not caused significant injustice. We cannot investigate Mr X’s concerns about the costs of a flood defence project as the matter falls outside our jurisdiction and any complaint about the decision to grant planning permission for the compound concerns the actions of the local planning authority.

Summary: We will not investigate this complaint about the green belt boundary in the Council’s adopted Local Plan. The Local Plan was approved by the Planning Inspectorate and complaints about its content are therefore outside our jurisdiction.

Summary: We will not investigate this complaint that the Council discriminated against the complainant during its consideration of her planning application. This is because the complainant has already exercised her right of appeal to the Planning Inspector.

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his neighbour’s planning application. This is because there is not enough evidence of fault in the way the Council reached its decision.

Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.

Summary: We cannot investigate Miss X’s complaint about the Council’s handling of her planning application. This is because Miss X has used her right of appeal to the Planning Inspectorate and this brings her complaint outside our jurisdiction.