Summary: We will not investigate this complaint about the Council’s handling of Miss X’s council tax account as there is insufficient evidence of fault by the Council to warrant our involvement.

Summary: We will not investigate this complaint about the way the Council processed the complainant’s £150 energy rebate. This is because there is insufficient evidence of fault and injustice.

Summary: We will not investigate this complaint about how the Council agreed to support Mr X throughs its Welfare Fund. That is because there is not enough evidence of fault to justify our involvement.

Summary: We will not investigate this complaint that the Council issued an Attachment of Earnings Order without adjusting the complainant’s account to reflect he had moved and that it did not send the order to the new address. This is because there is insufficient evidence of fault by the Council.

Summary: Miss X complains about how the Council dealt with her Council Tax Support backdating application. There were some faults by the Council which caused Miss X distress, frustration and time and trouble. The Council has agreed to remedy the injustice caused.

Summary: We will not investigate this complaint about the Council’s decision that the complainant must claim housing benefit rather than Universal Credit (housing costs). This is because there is insufficient evidence of fault by the Council and because the complainant could have used her appeal rights. We also cannot investigate the Department for Work and Pensions.

Summary: We will not investigate this complaint about the way the Council treated Mrs X’s son when it pursued a council tax debt and that the Council inappropriately passed on Mrs X’s address to enforcement agents. This is because of the complaint is late and there are no good reasons to exercise discretion to consider the late complaint. In addition, there is another body better placed to consider the complaint and insufficient evidence of fault to justify an investigation.

Summary: We will not investigate this complaint about the Council’s decision to refuse a council tax exemption, incorrectly issuing Mr X with a summons for unpaid council tax, and for breaching the data protection act. This is because the complaint is outside the Ombudsman’s jurisdiction and there is another body better placed to consider Mr X’s complaint. In addition, it is unlikely we would find fault with the Council’s actions.

Summary: We will not investigate this complaint about The Council recovering unpaid council tax from Miss X. There is insufficient evidence of fault to warrant an investigation.

Summary: We will not investigate this complaint about the complainant’s council tax band. This is because there is insufficient evidence of fault by the Council.

Summary: We will not investigate this complaint about council tax payment liability. This is because Mr Y has a right to appeal to the Valuation Tribunal and it is reasonable to expect him to use this right.

Summary: We will not investigate this complaint that the Council has not provided proof that the complainant is required to pay council tax. This is because there is insufficient evidence of fault by the Council and because the court issued a liability order which said the complainant must pay the council tax.

Summary: We will not investigate this complaint about the Council’s recovery of unpaid council tax. There is insufficient evidence of fault which would warrant an investigation.

Summary: We will not investigate this complaint about the Council’s decision that the complainant is not eligible for the £150 energy rebate. This is because there is insufficient evidence of fault by the Council.

Summary: We will not investigate Mr X’s complaint the Council made mistakes dealing with his applications for council tax reduction and the Government’s council tax energy rebate. Investigation will not add to what the Council has said in its complaint replies or lead to a different outcome. There is insufficient injustice to investigate the communications.