New planning complaint decisions

A weekly update on planning complaint decisions

Please note: our decisions are published six weeks after they are issued to councils, care providers and the person who has made the complaint. The cases below reflect the caselaw and guidance available at the time of issue and the individual circumstances of each case.


Summary: Mr B complained the Council had not taken enforcement action under its building control powers. He considers the development next to his home does not comply with the building regulations and has, and will, cause damage to his property. He considered the Council should take action to ensure the building complies with the regulations. There was fault which caused injustice

Summary: Mr X complains about the way a planning permission petition was considered by the Council. We will not investigate this complaint because there is no evidence of fault by the Council.

Summary: Mr X complains about the grant of planning permission for a neighbour’s extension and lack of enforcement action by the Council. We will not investigate this complaint because the planning permission is out of time and there is no fault in the way the Council has considered enforcement action.

Summary: Mr X complains about the way the Council dealt with a Community Charge Levy (CIL). We will not investigate this complaint because the matter has been considered by a Planning Inspector, is out of time, and can be considered by a court.

Summary: Mr X complains about the Council’s grant of planning permission for a neighbour’s extension. We will not investigate this complaint because there is no evidence of fault by the Council.

Summary: Mr and Ms X complain about the Council’s grant of planning permission. We will not investigate this complaint because the planning permission is out of time.

Summary: Mr X complains of a lack of planning enforcement by the Council. We will not investigate this complaint because the matter is out of time and there is no evidence of fault.

Summary: Ms X complains that the Council will not publish all objections to a planning application. We will not investigate this complaint because there is no fault by the Council and no significant personal injustice caused to Ms X.

Summary: Ms X complains about the Council’s grant of planning permission for a neighbour’s property. We will not investigate this complaint because there is no evidence of fault by the Council.

Summary: We will not investigate how the Council has dealt with the complainant’s concerns about possible planning breaches. It is unlikely we would find fault by the Council.

Summary: We will not investigate this complaint that the Council failed to properly consider wildlife and tree issues when determining a planning application for a residential development. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the way the Council determined the application, the injustice to the complainant is not significant enough, and there is another body better placed to consider his concerns.

Summary: We will not investigate Mr X’s complaint about how the Council dealt with and determined his planning applications. It was reasonable for Mr X to have used his Planning Inspectorate appeal against the Council’s refusal of his 2019 application so there are no grounds to investigate it now. Mr X used his Inspectorate appeal after the Council refused his 2020 application, which takes that planning process outside our jurisdiction. Investigation of the pre-application advice would not lead to any different outcome.

Summary: We will not investigate this complaint regarding the Council failing to notify the complainant about a neighbour’s planning application. Although there was fault it has not led to any significant injustice.