Digital switchover and scams risk
We've issued guidance following a series of recent reports of criminals using phishing emails, fake websites, or phone calls to trick vulnerable residents into providing personal information to steal money or commit identity theft.
Services that rely on the old landline system are being switched over to new upgraded landline services using digital technology. The switchover will affect around 1.8 million people who use health care telephony devices.
We have produced guidance that councils can take to raise awareness amongst residents, and prevent and disrupt anyone from using the digital switchover as a means to advance criminal activity.
Safeguarding adults: resources to support preparation for CQC assurance
We're updating the resource produced by the Care and Health Improvement Partnership in 2022, which provides an overview of auditing, reviewing assurance resources that can be used to prepare for CQC inspections.
Safeguarding adults assurance information resource for directors of adult social services will include tools and resources available locally or regionally since 2022 to help prepare for the CQC inspections. Please send any weblinks or resources that you have developed by 13 October 2023 to adi.cooper@local.gov.uk.
Ten things to do now to prepare for CQC assurance as it relates to unpaid carers
To help councils prepare for Care Quality Commission (CQC) assurance as it relates to unpaid carers, we have partnered with the Association of Directors of Adult Social Services, Carers Trust. Carers UK and NICE, to come up with a quick checklist of Ten things to do now.
For more detailed guidance on CQC assurance as it relates to unpaid carers, check out our assurance toolkit, which includes information on evidence collection; types of evidence; likely lines of enquiry and links to useful resources and materials.
Adult social care assurance: learning from the CQC pilots and the elected member perspective
Tuesday 17 October, 10.30am – 12.45pm
In this second webinar aimed at elected members we will explore the learning from the Care Quality Commission’s pilot phase. We will hear from a lead member perspective and support members to prepare for the next phase.
Modern slavery risk assessment and due diligence guidelines for adult social care webinar
Tuesday 31 October, 10.30am - 12.00pm | Virtual
Ahead of the publication of new guidance, this session brings together a panel of experts and local authority representatives to discuss the specific risks related to care work.
Dr Caroline Emberson, who worked with local authority social care professionals to develop the new guidelines, and representatives from East Riding of Yorkshire Council and Portsmouth City Council, will present an overview of the risk assessment and due diligence practices that councils are adopting in response to emerging challenges from an increase in overseas recruitment across the sector.
Book your place
What's the story? Using national care data to develop your narrative for CQC assessment
Wednesday 8 November, 11am - 12.30pm | Virtual
In this webinar, the first in a series aimed at supporting councils and their partners to prepare for CQC assessment as it relates to unpaid carers, we will look at how councils can draw on national sources of data on unpaid carers to support their narrative.
You can also access a detailed resource for councils on preparing for CQC assessment as it relates to unpaid carers.
Book on What's the story?
Flexible working in social care
We've joined forces with the Social Workers Union to help promote our resources aimed at supporting flexible working in social care teams.
Our flexible working in social care page contains guidance, practical tips and pitfalls to avoid to help you make flexible working part of your wider agile working arrangements.
We’re seeking a small number of councils to test the resources. Over an 18 week period, we’d work alongside you to test a different approach to flexible working in a couple of teams to help build capacity and confidence for wider implementation. Please email PCH@local.gov.uk if you might be able to help.
Extra care housing: Past, present and future
10 November 2023 | Crown Hotel, Harrogate
In partnership with the Housing LIN and North Yorkshire Council, we are presenting a conference later this year to support the delivery of extra care housing.
North Yorkshire has been delivering extra care housing for older people for 20 years and now has 28 schemes with more in development.
This conference is timed to influence the Government’s Older People's Housing Taskforce. Members of the taskforce, as well as government representatives and key national figures, will be attending.
Places are free, so book early to avoid disappointment
Book your place
Practical learning and tools for integrated care systems
We've worked with NHS Confederation, NHS England, National Voices, and the National Association for Voluntary and Community Action, to develop a platform which helps integrated care systems (ICSs) bring about system change.
One of the key priorities for ICSs is to help the NHS support broader social and economic development. The Systems for Change toolkit captures the learning from systems making strides on this objective.
Presenting practical insights in bitesize chunks, it guides you through everything you need to know to make progress on social and economic development.
Survey on Think Local Act Personal
The Department of Health and Social Care is seeking views on Think Local Act Personal (TLAP)’s work across the adult social care sector. TLAP provides services and products encouraging personalisation and community-based support, including those used by local authorities, service users, providers and the social work profession. Your feedback will provide insight on topics including take-up of services and the impact you feel it has on your work in adult care settings and services.
The survey takes around five minutes to complete and is open till 30 September 2023. All responses will remain confidential and fully anonymised. Take the survey now and share the link with your colleagues.
Leadership Essentials: adult social care
12 – 13 October 2023 | Warwick Conferences, Coventry
Adult social care assurance: learning from the CQC pilots and the elected member perspective
17 October 2023 10.30am – 12.45pm | Webinar
What Good Looks Like: Well-led and support workforce
26 October 2023 11.00 - midday | Virtual
Modern slavery risk assessment and due diligence guidelines for adult social care
31 October 2023 10.30am - midday | Virtual
What Good Looks Like: Healthy populations
2 November 2023 11.00am - midday | Virtual
What's the story?: Using national carer data to develop your narrative for CQC assessment
8 November 2023 11.00am - 12.30pm | Virtual
Extra care housing: Past, present and future
10 November 2023 | Crown Hotel, Harrogate
National Children and Adult Services Conference and Exhibition 2023
29 November 2023 - 1 December 2023 | Bournemouth
Ten things to do now to prepare for CQC assessment around unpaid carers
PCH
Digital switchover and scams risk guidance
LGA
Sexual health: How councils are driving innovation through partnership working
LGA
Public health annual report 2023: Supporting communities in difficult times
LGA
Council social care support for people with lifelong disabilities
LGA
Local action towards a smoke-free future
LGA
Health and Wellbeing Hubs: delivering local services under one roof
LGA
Adult Carer Survey report 2023
Carers Trust
Suicide prevention strategy for England: 2023 to 2028
Department of Health and Social Care
Government response to the HSCC report and the Hewitt Review on integrated care systems
Department of Health and Social Care
Guidance: Digital working in adult social care
Department of Health and Social Care
Adult social care in England, monthly statistics: June 2023
Department of Health and Social Care
Disability Action Plan 2023 to 2024: consultation document
Disability Unit and Equality Hub
Driving improvement for autistic people and people with a learning disability
Care Quality Commission
Contact us at pch@local.gov.uk
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