This year, we'll be reviewing our neighbourhood plans to make sure they reflect what you tell us about where you live.

The neighbourhood plans are part of our wider neighbourhood approach which aims to work in a more localised way and put customers at the heart of what we do by listening to, and acting on, their views. We previously called this our community-based approach.

Find out more about our neighbourhood plan work so far, and what’s happening this year.

We’re here to help keep your home safe and well maintained so you can feel happy and proud of where you live. If you notice an issue in your home it’s important you tell us as soon as you can so we can sort it out for you.

Issues could include things like broken paving, door hinges coming off, handrails becoming loose, cracks appearing in walls, problems with damp and mould or something else.

Find out more in the link below about how to report being scammed and how to report a repair. 

Checking your bank balance after Christmas can be stressful, leading to money worries that may impact your wellbeing.

Our Money Matters team have put together some tips and advice to help you budget better for a financially healthier 2026.

If you're worried about money, rent, benefits or debt, our Money Matters team can offer support and help to keep more money in your pocket. Between April - November 2025 they helped increase income for customers by £553,717!

Call us on 0113 386 1000, or email us at moneymatters@lfha.co.uk

Did you know that you can get support with your energy bills? 

We're registered with HACT's Fuel Fund to provide support to customers who are struggling to top up their meters. We can offer up to 6 x £49 vouchers (3 vouchers at a time) to households with a pre-payment meter to support with their energy costs!

You can also contact the Money Matters team on 0113 386 1000 or email moneymatters@lfha.co.uk to see if we can help.

Join one of our Time to Talk sessions on Wednesday 4 Feb at 7.00pm Thursday 5 Feb at 12.30pm. 

In the session hear from Leigh, our Customer Resolutions Manager. Leigh will be talking through the principles for paying compensation. 

Our Time to Talk sessions are a great opportunity for you to share your views with us and keep informed about things that matter to you. Let us know if you'd like us to cover a particular topic in future.

As a social housing provider, we're required to collect and submit quarterly feedback from tenants/customers to the Regulator for Social Housing (RSH) to check that we're meeting the regulatory requirements and achieving expected standards and outcomes.

This feedback gives us valuable insights into your experience and helps us improve our services.

In November, the RSH published the national Tenant Satisfaction Measures (TSM) results which covered the period of April 2024 - March 2025.

We're pleased to share an update about how we're doing against the national results, what we’re working on and how we’re going to continue to improve for customers.

We’re thrilled to announce our first Your Voice Monthly Prize Draw winner has won a £30 voucher just for getting involved.

Want to win next month? Simply log in and interact on Your Voice by answering Flash Feedback questions, commenting on posts, adding ideas to Home Inspiration boards, liking posts, or taking part in polls and surveys. Each interaction earns you an entry, so log in now or register today to start earning entries.

Come and chat with us about housing support, repairs, income advice and more.

The big RSPB Garden Birdwatch takes place between 23 and 25 January! All you need to do is spend 1 hour of your time recording the birds in your garden/communal garden or local park and record your results to their website.

If you spot any birds, why not share these on our gardening page on Your Voice and you could be in the chance to win £30 in our monthly prize draw.

A day in the life of an APS apprentice - Alfie has been completing his Level 3 Domestic Plumbing and Heating apprenticeship with APS for 3 years. When he's not working on his college portfolio at Leeds College of building, he's busy learning how to install bathrooms and kitchens alongside the APS team to keep customer homes well maintained.

New hub helps people recover from domestic abuse - In December, we proudly celebrated the opening of the newly refurbished Leeds Women's Aid hub. We provide accommodation in partnership with Leeds Women’s Aid, which delivers a wide range of domestic violence and abuse support services to women and children across Leeds.