Take a look at our new Corporate Plan
We’ve recently updated our Corporate Plan for 2021 – 2026, which is called ‘Building Futures Together’. The document discusses our priorities in light of the cost-of-living crisis, and explains how we plan to continue providing good quality, affordable homes and excellent customer service.
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A big thank you to customers who organised Coronation celebrations for neighbours!
There was a lot of excitement in our housing schemes over the Coronation weekend, as customers took to organising activities like bingo and buffet lunches so that everyone could get together to celebrate.
If you’re thinking about doing some volunteering, Volunteer’s Week 2023 might inspire you.
To find out more about opportunities to volunteer and get involved with Leeds Federated, please email our Customer Engagement Officer, Siaa Mathurin: siaa-liane.mathurin@lfha.co.uk.
Click below for more links on how to join in with volunteering.
We launched our Asset Management Plan with customer webinars
This week, we hosted webinars where customers could hear more about our Asset Management Plan. The plan sets out our approach for looking after customers’ homes in the coming years, and covers important topics like how we intend to meet net zero carbon targets.
Click below to read the plan. If you have any questions or would like to know more, please email our Asset Manager for Energy and Planning, Phil Benson: phil.benson@lfha.co.uk.
“Hello, I’m Siaa, the new Customer Engagement Officer at Leeds Federated. I’m also new to Yorkshire!
I’m looking forward to meeting you and finding out more about your community. I’m really keen to hear about your experiences as a customer of Leeds Federated, and to work with you to shape our services. I’ve worked closely with residents for over 20 years, and I want to make sure that our customers are at the heart of everything we do.
You’ll see me out and about with your Neighbourhood Officer, and I’ll also be working closely with our Challenger Panel to help panel members review our services.”
Click below to find out more about getting involved with Leeds Federated.
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Mental Health Awareness Week runs from 15 – 21 May 2023
This year, the charity Mind is focusing on the impact of the cost-of-living crisis on our mental health. Although they can’t fix the crisis, they provide information and support to help people better cope with the pressures.
Click below to find out more from Mind.
If you want to talk to someone about your rent or any other financial pressures, please contact a member of our Money Matters team for free, confidential, and impartial advice.
Email: moneymatters@lfha.co.uk
Telephone: 0113 386 1000
Want some inspiration for free days out over the summer months? We’ve got you covered!
Click below for information about upcoming activities near you.
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Could you be our next Board member?
We are looking for a new Tenant Board Member to give our customers a valuable voice on the Board, and to help shape the future of our organisation and services.
Click below for more details.
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