Hello!
We hope you are keeping safe and well. Inside this email:
- Getting your views on how BITMO deals with pest infestation and gardens
- Belle Isle Circus lights
- Manage your tenancy online with the Tenant Portal
- Insuring your Home Contents
- Round up of activities in BITMO’s GATE and around Belle Isle
Hearing Your Views
We want to provide different ways for tenants to have their say. You telling BITMO what is important to you is fundamental to successful tenant management.
We are changing our pest policy. This covers what happens when your home gets infested by things like ants, rats or wasps. If you could answer 4-6 questions it would help BITMO bring in a better new service offer.
Some of the gardens on the estate are huge and take a lot of work to maintain. This is why we set up the garden tool library, where you can borrow garden tools free of charge. We want to help people who struggle to maintain their gardens. Please answer a few questions to help BITMO have the best possible gardens policy.
BITMO will be better run if the Board hear the views of you and all Belle Isle tenants. How can we best hear what you think? Please take a minute to complete a really short survey where you can choose options about how you are consulted, or you can give your own ideas.
When you give us feedback your tenant board take it into account when deciding what the best service offer can be.
 BITMO's Annual General Meeting 2024
Local people have told us they want lighting on Belle Isle Circus, so it feels a safer place. This has been arranged and one lighting pole is in place. Vandals removed the second before its installation was complete. They may have thought it was going to be CCTV and did not want their quad bikes or criminal activities to be monitored.
We are not easily put off. The lighting work is now set to be carried out in early December, and the Circus will become a safe place for people to walk across, sit and enjoy the view of the city. If you see anyone trying to vandalise the lighting, please call 999 and tell the police that you can see a crime being committed.
Did you know that you can now order non-emergency repairs through your Tenant Portal account?
You can also book appointment slots for some repairs, making the whole process easier.
The Portal is available 24/7 making it a quick and easy way to report repairs – you don’t need to wait for our phone lines or offices to open.
As well as booking repairs you can:
- view the details of any recent repairs you've had done
- view your up-to-date rent account
- download a rent statement
- view information about your tenancy
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request permission for a range of items such as keeping a pet or making alterations to the property
Visit www.leeds.gov.uk/ssp today and get started.
You will need your rent account number. This is on your rent statement that you will get in the post along with the Bits and Pieces newsletter in the next week or so. You will also need an activation code that you request online.
For help setting up your account please contact the team in BITMO’s GATE on 0113 378 2190 or drop in on Tuesdays 3-7pm or Thursday 1-5pm.
You never expect things to go wrong at home, but it could happen, ruining or destroying the things you love and need. Contents insurance financially protects the contents in your home, garage, and shed – such as your clothes, furniture, TV, kitchen appliances, gadgets, and garden tools. If the worst happens, you could claim on your insurance, and if covered, this would pay to repair or replace your contents. That’s why we’ve given it our thumbs-up.
Visit home contents insurance today for more information on how to get cover.
It’s the Belle Isle Repair Café on Saturday 16 November 1-4pm. Bring along anything you have that is broken and we will try to fix it. Come along anyway as it’s fun to see things being repaired, you can get tea , coffee and a free toastie. There’s also Middleton Park Councillor Rob Chesterfield’s advice surgery from 1.30-2.30pm and a meeting for anyone who wants to help plan the 2025 Belle Isle Gala starting at 3pm.
There’s a free play at BITMO’s GATE on Thursday 21 November at 7pm. It’s called Nightmares, it is three ghost stories suitable for adults. Book your place by calling Jo on 07891 271692.
All Belle Isle tenants are welcome to attend the BITMO Board meeting on Thursday 28 November at 6pm. See how the Board is run. Could you be a Board member in future?
Free warm space, Wi-Fi, tea and coffee all week at BITMO’s GATE – plus toast and jam on Monday mornings, free hot meal 3.30-5pm on Tuesdays, free toasties on Wednesday morning, free cooked breakfast on Friday mornings (donations welcome).
The Belle Isle Christmas lights switch on will be held at 6.30pm on Monday 18 November by the shops on Belle Isle Parade.
Keep up-to-date with BITMO services and local news by visiting the BITMO Facebook Page and the BITMO website.
Belle Isle TMO works in partnership with Leeds City Council to serve the residents of Belle Isle estate.
Belle Isle Tenant Management Organisation Limited Registered under the Co-operative and Communities Benefit Societies Act No.29817R. Registered Office: Aberfield Gate, Belle Isle, Leeds, LS10 3QH
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