Living in Havering - Customer Services Special #3

Living masthead customer services special v2

Wednesday 18 December


Closed for Christmas

Closed for the Holidays graphic

Havering Council will be closed on Christmas Day (Wednesday 25 December), Boxing Day (Thursday 26 December, and Friday 27 December, as well as New Years Day (Wednesday 1 January 2025)

Council services and opening times will be changed over the holiday period, so it's important to plan ahead and check our website for full details of any changes.

This includes changes to leisure centre and library opening days and times, revised collections days for waste and recycling (see the table below), changes to registrar opening times and more. 

In the event of an emergency, please use our out of hours emergency numbers, available from 5pm Tuesday 24 December to 9am Monday 30 December, and all day on Wednesday 1 January 2025:

  • General Council enquiries: 01708 433999
  • Emergency housing repairs: 01708 756699 

Bank holiday closures


Changes to waste collections over Christmas

Christmas Waste and Recycling Collections 2024

Help get them off the streets

Paul Byrne rough sleeper support worker speaking with a homeless person in Romford

The Council’s rough sleeping team work all year round to get individuals off the streets along with partners such as the NHS and police.

If you are concerned about a rough sleeper, please share details via Streetlink – a London-wide rough sleeper network that connects those sleeping rough to local services. If residents wish to help without giving money to rough sleepers directly, then consider making a donation to the Salvation Army.


Need someone to talk to?

Support

If you're feeling stressed, anxious, or overwhelmed, Havering's Talking Therapies initiative can help.

This free service offers a range of support options, including Cognitive Behavioural Therapy (CBT) and other talking therapies, to help individuals manage their mental health.

If you're a Havering resident, you can access support through the NHS and local services. Self-refer online or call 0300 300 1554 (option 2). 

Get help now

Havering Council's website has a range of contacts for those who are struggling with mental health or feeling suicidal. Please don't suffer in silence this Christmas. 

Mental health support


Find a warm space

Havering Helps - Warm spaces2

Havering Council, alongside local organisations, has set up Warm Spaces across the borough to support residents this winter. These are free, heated, and welcoming places for anyone struggling to heat their home.

Warm Spaces include libraries, leisure centres, and community hubs, with many offering hot drinks, activities, and free Wi-Fi.

For a list of locations, opening times, and contact details, visit our website. While we aim to keep details accurate, please check directly with the venue before visiting.

Warm Spaces are here to provide comfort and support during the colder months.

Find a warm space


Live Well Havering newsletter

Live Well Havering Newsletter ad

The Live Well Havering Newsletter is a new monthly email made in collaboration with local organisations to help residents access free health and wellbeing support across the borough. 

Sign up to Live Well Havering


Online support

⇒ Get help with environmental issues

⇒ Get help with parking, road or travel issues

⇒ Get help with rubbish collections, including green and bulky waste collections

⇒ Get help with Council Tax issues


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