Lambeth 500 - September 2019


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Lambeth 500 - September 2019

Damp and mould information & feedback

We have drafted an information leaflet about the types of damp and mould that can build up in the home and how best to treat it. Please let us know what you think by completing this survey.


SMS balance enquiry service for homeowners and tenants

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We would like you to give us feedback on our new SMS balance enquiry service for homeowners and tenants.

To use the service simply text the word ‘Bal’ and your invoice number, if you are a homeowner, or your account number if you are a tenant, to the number: 0780 000 6116

Tenants can also text Pay’ to find out their current weekly rent, minus any Housing benefit they receive.

In order to utilise the service your mobile number must be held against your property records. If it isn’t please contact Richard Pamintuan to have your number updated.

Please let us know what you think by emailing your responses directly to Richard.

Residents wanted for newsletter editorial panel

We want resident volunteers to review topics and provide feedback for our quarterly resident newsletters – Tenant News and the Lambeth Homeowner. Your involvement will be through digital platforms and you will work collaboratively with council officers and residents.  Please email us if you are interested.

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Training opportunities with High Trees Community Development Trust

AET Level 3 – 10 October  - 8 November (Thursdays & Fridays 10am -3pm).

Food & Hygiene Level 2 -17 September (Tuesday 10am – 3pm)

CIH Level 2 - Dates are down as TBC in order for High Trees to be able to recruit as many people as possible.

To enrol please contact Mohammed or call 020 8671 3132.

Work you’ve done so far

  • Homeowner consultations – you have provided feedback on customer services, repairs statements, and webinar options
  • Estate action plans – you tested the estate action plans website provided feedback that helped develop the site before it launched
  • Resident panels – you have volunteered for resident panels on procurement, fire safety, anti social behaviour, and non-estate properties